Order Fulfillment

We are seeking an energetic, dedicated, and detail-oriented Order Fulfillment to support our order processing team. This role is critical in ensuring all customer orders are complete, accurate, and fully prepared before submission to production—helping eliminate delays and maintain a high standard of service. This position requires a tenacious individual who thrives on precision, efficiency, and accountability, and who can confidently manage multiple tasks in a fast-paced, remote team environment.

• →Review and verify customer orders for completeness and accuracy prior to production submission
• →Ensure all required details, specifications, and documentation are properly entered
• →Identify and correct errors or missing information to prevent production delays
• →Collaborate closely with Customer Service Representatives, Customer Operations Manager and internal teams to resolve discrepancies
• →Maintain high standards of data accuracy and quality control across all orders
• →Communicate clearly and professionally with team members regarding order issues or updates
• →Support process improvements to increase efficiency and reduce errors
• →You'll play a key role in ensuring operational excellence and customer satisfaction by helping deliver error-free orders to production. Your work will directly impact efficiency, turnaround times, and overall customer experience.

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• 2+ Years experience in Order Processing: Specific experience in the Promotional Products or Apparel industry.
• QA Mindset: A proven track record of identifying data entry errors in high-volume, complex order environments.
• High Attention to Detail: Ability to manage "Variable Data" (e.g., a single order for 25 different jerseys with unique names/sizes).
• Tech Proficiency: Experience with Order Management Systems (OMS) or ERPs used in the manufacturing/apparel space.

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!