Cloudwalk4mo ago

Backoffice Analyst

Brazil·São PauloRemoteFull Time - remotemid

OtherAnalyst

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Quick Summary

Overview

About CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.

Technical Tools

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About CloudWalk:

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.

As a member of the Backoffice team, you are expected to be experienced in Know Your Customer processes, passionate about customer service and also technology. Your mission is to complete the customer’s accreditation as fast and as efficient as possible.

Manage and execute regulatory and compliance processes, including Bacenjud, CCS0011, and Bacen Correios;

Monitor metrics, review performance, and propose new solutions or data providers for KYC and customer data updates;

Conduct KYC and KYB processes, including business validation and professional license verification;

Validate tax identification numbers and perform criminal background checks;

Investigate and eliminate false positives in risk and compliance workflows;

Implement and improve KYC rules and processes;

Manage manual review queues and onboarding overflow processes;

Perform rechecks and maintain up-to-date customer records.

SQL knowledge;

Experience automating and building using Claude Code, Droid and any other LLMs;

Data analysis with dashboards and spreadsheets;

Excellent communication skills, both written and verbal;

Grit and ownership spirit;

Strong analytical skills with logical reasoning;

Big attention to details;

Ability to keep learning new things while constantly improving what we are already good at;

Fluent English;

Excellent organizational abilities;

Enthusiasm and passion for technology;

Proactive attitude.

Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.

By applying for this position, your data will be processed as per CloudWalk's Privacy Policy that you can read here in Portuguese and here in English.

Location & Eligibility

Where is the job

São Paulo, Brazil

Remote within one country

Who can apply

Listing Details

Posted: May 5, 2026
First seen: May 5, 2026
Last seen: July 7, 2026

Posting Health

Days active: 117
Repost count: 0
Trust Level: 39%
Scored at: August 31, 2026

Signal breakdown

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Apply for this position

Cloudwalk

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CloudWalk is a global financial technology company that pioneers AI and blockchain-driven solutions, including payment processing and digital banking, through its brands InfinitePay (Brazil) and JIM.com (U.S.).

Employees

750

Founded

2013

Domain

Jobs

External application · ~5 min on Cloudwalk's site

Please let Cloudwalk know you found this job on Jobera.