Intake Coordinator - Prevention Program

United States·The Bronxmid

OtherIntake Coordinator

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Join a Team Where Your Work Truly Makes a Difference! Safe Children, Stable Families, Successful Lives. At CMCS (Cardinal McCloskey Community Services), our mission is to protect,

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OtherIntake Coordinator

Safe Children, Stable Families, Successful Lives.

At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower and promote independence for at-risk children and families and those with developmental disabilities through quality community based services.

Make a difference from the very first connection. As a Intake Coordinator, you will play a vital role in engaging families at critical moments and connecting them with services that promote safety, stability, and well-being. This dynamic position offers the opportunity to work directly with families during or immediately following Child Safety Conferences, helping to build trust and facilitate timely access to support. The ideal candidate is compassionate, organized, and responsive, with the ability to thrive in a fast-paced environment. Join a mission-driven team dedicated to strengthening families and communities while making a meaningful impact every day.

Responsibilities:

Acts as the liaison between CMCS' and Administration for Children's Services (ACS) for all referrals and/or potential referrals
Responds to ACS' utilization and capacity inquiries within 24 business hours
Determines programmatic eligibility for all potential referrals
Oversees the entry of all referrals in the PROMIS system of record
Represents CMCS at Child Safety Conferences when the conference serves as the point of referral to Prevention Services.
Uses motivational interviewing techniques to engage families in preventive services
Maintains communication with ACS and key program staff throughout the engagement period
Completes all required new intake paperwork within the required timeframes
Opens cases at the frequency necessary to support achievement of ACS annual case opening targets for both Prevention Programs.
Develops an understanding of the family's history and needs through consultation with the referral source and family and review of relevant systems of record including CNNX.
Participates in the development of a comprehensive service plan that addresses service needs

Requirements:

BSW or Bachelor's Degree in Human Services
Minimum of 1 year working experience in an ACS contracted preventive service program
Must have completed motivational interviewing and safety and risk training via the workforce institute
Working knowledge of CONNECTIONS and PROMIS

Fluency in Spanish and English language required

CMCS offers: