Training Specialist

Coastal Horizons Center is seeking a dynamic and engaging Training Specialist to coordinate, deliver, and evaluate employee training programs that support organizational compliance, workforce development, and operational excellence. This position plays a critical role in ensuring employees receive high-quality onboarding, regulatory, clinical, and professional development training while maintaining compliance with agency, state, and accreditation requirements.

The Training Specialist partners with leaders across the organization to identify training needs, facilitate instructor-led and live and virtual learning, maintain accurate training records, and support continuous employee development. This position requires frequent travel to agency locations (Southern Pines, Boone, Greensboro, not limited to just these areas) but throughout our service areas.

JOB TITLE: Training Specialist

LOCATION: North Carolina-Must live in NC; Hybrid- live training will be required at multiple sites for service areas (Southern Pines, Boone, Greensboro)

SCHEDULE: Full-Time

• →Plan, coordinate, and facilitate instructor-led and virtual employee training programs.
• →Deliver agency-required training, including First Aid/CPR, Crisis Prevention Intervention (CPI), Electronic Health Record (EHR/Welligent), new employee orientation, and other designated courses.
• →Coordinate all aspects of training logistics, including scheduling, registration, materials, classroom setup, equipment, and participant communication.
• →Utilize adult learning principles and engaging instructional techniques to enhance employee learning and retention.
• →Maintain accurate employee training records in the Relias Learning Management System (LMS).
• →Upload training certificates, verify completion of internal and external courses, and ensure documentation is current.
• →Generate quarterly compliance reports, annual training summaries, and other training metrics for leadership.
• →Audit employee training records to ensure compliance with agency policies, licensing standards, accreditation requirements, and regulatory guidelines.
• →Monitor mandatory training completion and communicate compliance status with supervisors and leadership.
• →Collaborate with department leaders to assess organizational training needs and recommend learning solutions.
• →Assist with the development, revision, and continuous improvement of training curriculum and educational materials.
• →Evaluate training effectiveness through participant feedback, assessments, and performance outcomes.
• →Maintain current instructor certifications and remain knowledgeable of best practices in adult learning and workforce development.
• →Travel regularly to agency locations to provide onsite training and support.

• Bachelor's degree in Education, Training and Development, Human Resources, Human Services, Organizational Development, or a related field; or an equivalent combination of education and experience.
• Previous experience as a Training Specialist, Training Coordinator, Corporate Trainer, Training Facilitator, or similar role preferred.
• Experience planning, coordinating, and facilitating multiple employee or corporate training programs.
• Experience using Learning Management Systems (LMS) and web-based training platforms.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational, presentation, and communication skills.
• Strong ability to manage multiple priorities while meeting deadlines.
• Experience with e-learning platforms and virtual training technologies preferred.
• Current or ability to obtain instructor certifications in First Aid/CPR, Crisis Prevention Intervention (CPI), and other agency-designated training programs preferred.
• Valid North Carolina driver's license (or ability to obtain upon hire).
• Driving record that meets the agency's motor vehicle insurance eligibility requirements.
• Current automobile liability insurance and access to a reliable personal vehicle for business travel.

For more than 50 years, Coastal Horizons Center has been a leader in behavioral health, substance use treatment, and community services across southeastern North Carolina. We invest in our employees because they are essential to fulfilling our mission of promoting healthier lives, stronger families, and safer communities.

Salary & Benefits:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs and career development opportunities
• Retirement savings plan (401(k))
• Generous paid time off, rollover hours, and 14 paid holidays
• Employee engagement activities, resource groups, and diversity initiatives

If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org.

We look forward to reviewing your application!

Coastal Horizons Center is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.