Director of Operations & Technology

Our work is rooted in the belief that everyone deserves access to resources and opportunity. Since our founding in 1969, we have been a trusted, community-centered partner bringing people together to provide critical support and create meaningful pathways for our neighbors in need. Over the past several years, we’ve expanded both our reach and our vision. From the launch of our innovative Food Club & Opportunity Hub and our second Resale Store location, to new partnerships addressing affordable housing and the growth of Lakeshore Food Rescue, we are continuously evolving to meet the needs of our community in thoughtful and strategic ways. 

Having grown our operations and impact significantly, we’re excited to be recruiting for a new leader - a Director of Operations & Technology - to lead the evolution of our administration operations with a focus on logistics, facilities, and technology. Our ideal candidate will be able to bridge between these operational areas, investing in relationships while setting a trajectory for the future.

The Director of Operations and Technology provides strategic and operational leadership for the organization’s facilities, logistics/fleet operations, information technology systems, and commercial tenant relationships. This role is responsible for developing and maintaining the infrastructure, systems, vendor partnerships, and operational processes that support organizational safety, scalability, effectiveness and mission impact across all sites. The Director of Operations partners closely with organizational leaders to strengthen operational performance, improve organizational efficiency, and ensure reliable systems and environments. 

This is a unique opportunity to join a mission-driven, forward-thinking organization at an exciting time. Our team is guided by shared values of kindness, collaboration, and excellence. We are looking for a leader who is energized by complexity, passionate about people, committed to continuous improvement, and motivated to help build stronger systems that support people and purpose.