Outlets Supervisor: The Rocks Bar & Grill & The Marketplace (Atlanta Marriott Northwest)

We are currently seeking an experienced and energetic professional to join our team as an Outlets Supervisor.

Essential Responsibilities:

• Support the daily operation of all food & beverage outlets.

• Supervise bartenders, servers, bussers, and banquet bartenders.

• Train associates on service standards, guest engagement, food & beverage knowledge, sanitation, and proper service procedures.

• Assist with scheduling, evaluating, and guiding associates.

• Maintain open communication between management and staff; administer disciplinary actions when necessary.

• Ensure associates have the tools and equipment needed to perform their jobs.

• Take immediate action to resolve guest service and operational issues, while working closely with the kitchen team when required.

• Participate in weekly staff, sales, and food & beverage meetings, as well as monthly inventory.

• Ensure food & beverage presentation, accuracy, and service quality meets brand standards.

• Support front-of-house food & beverage operations across the hotel as needed.

Qualifications:

• Professional Outlets Supervisor must have a minimum of 1 year in a similar role.

• Extensive knowledge in wine, beverages, and bartending proactices.

• Micros system experience preferred.

• Exceptional problem-solver, knowing how to troubleshoot, resolve situations efficiently, and the ability to shift priorities as needed.

• Bringing a punctual/dependable work ethic, along with a warm, approachable demeanor.

• Ability to work well under pressure and enjoy a fast-paced environment.