Connectwise~3mo ago

Technical Services Specialist - UMM

India·Punemid

OtherTechnical Services Specialist

15 views0 saves0 applied

Apply Now

Quick Summary

Overview

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses…

Technical Tools

sql

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

The Technical Services Specialist is responsible for understanding and assisting in their technical role in the client environment. This role works in partnership with cross-functional teams to document and deliver technical services to backend systems to allow partners for better front-end experience in one of the following focus areas:

Responsibilities

~1 min read

→Scripting / Development Skills (Core Requirement)

→Strong hands‑on experience in PowerShell, Python, or similar scripting/programming languages
→Ability to write scripts from scratch
→Ability to modify and adapt existing scripts to suit new or migrated environments

→Integration & Automation Experience

→Experience creating or modifying scripts for integrations
→Supporting deployments or configurations in client environments
→Practical, applied scripting rather than theoretical development

→SaaS Platform Familiarity

→Experience working with any SaaS platform (technology‑agnostic)
→Understanding of cloud-based environments and how scripts interact with them
→SaaS exposure is a strong advantage, though not strictly mandatory

Ability to work independently with general supervision
Practical knowledge of relevant technical areas
Ability to adapt to new technologies and processes based on partner requirements
Strong customer service orientation
Strong desire to help partners and peers
Excellent written and verbal communication skills
Strong interpersonal skills with ability to work cross-functionally
Organized with strong attention to detail