Commissions Analyst

At Convene Hospitality Group (CHG) we operate a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. We design, develop, and operate hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

We’re seeking a detail-oriented and specialised COMMISSIONS ANALYST to join our UK Finance team and support the centralisation of third-party commission processing and timely payment remittance. The ideal candidate will be responsible for verifying client records for commissionable amounts due, efficiently processing commission payments through our internal systems and effectively communicating the status of commission payments to both internal and external stakeholders via standardised reporting. This role is crucial in managing cash flow and maintaining strong client and agent relationships. The COMMISSIONS ANALYST will report directly to the Director of Finance, UK.

• Manage centralised commissions inbox, ensuring timely actioning of inbox items
• Execute end-to-end commission processing, ensuring invoiced amounts align with third-party agency agreements
• Routinely review subledger data (Salesforce) to identify data inaccuracies driven by either inaccurate data input and/or inaccurate application of agency agreements
• Effectively communicate with internal commercial and operations stakeholders to provide real-time updates on the status of event level commissions invoices
• Effectively communicate with external agency stakeholders to provide real-time updates on the status of event level commissions invoices
• Support weekly Accounts Payable (AP) batch payment runs by reviewing commission invoices for requirements prior to being included in payment runs
• Partner with our technology counterparts to utilise system automation to its full potential, by effectively communicating manual work/processes that could be solutioned for differently

• Support month-end close tasks, including opining on commission invoice data integrity

• Strong attention to detail and proficiency in data analysis and management
• Proven ability to work with financial systems and financial software, ideally Salesforce and Microsoft Excel
• Experience in effectively communicating and ability to resolve payment inquiries with internal and external stakeholders

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

At Convene Hospitality Group, we want you to feel supported in every part of your life. 

Here’s what you can expect:

• Health & Wellness: Private medical insurance, subsidised fitness and eye care, plus well-being and personal support programs. Because your well-being matters, inside and outside of work.
• Time Off & Balance: 25 days annual leave, bank holidays, and company sick pay.
• Financial Benefits: Bonus scheme, interest-free loans for rail travel or further education, and a Cycle to Work program. We invest in you so you can grow personally and professionally.
• Growth & Recognition: Career development opportunities and programs to celebrate your achievements.
• Community & Impact: Volunteer, donate, and make a real impact through your work.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.