Documentation Specialist/Technical Writer

United States·Tallahasseemid

OtherDocumentation Specialist

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Quick Summary

Key Responsibilities

Create and maintain IT documentation, ensuring clarity and conciseness for various target audiences. Collaborate with Development, Quality Assurance,

Technical Tools

OtherDocumentation Specialist

Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.

At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!

Responsibilities

~1 min read

→Create and maintain IT documentation, ensuring clarity and conciseness for various target audiences.
→Collaborate with Development, Quality Assurance, and Technical Support teams to produce a variety of technical publications.
→Interview subject matter experts and technical staff to gather information and prepare written content.
→Organize and coordinate the layout and structure of technical materials.
→Research and incorporate additional information, such as drawings and specifications, to complete documentation.
→Review, critique, and edit various technical documents, including design documents and system overviews.
→Maintain and manage the internal documentation library.
→Provide and coordinate special documentation services as needed.
→Oversee special projects and provide guidance to junior staff members.

Bachelor’s Degree in Journalism, Technical Writing, Business Administration, or a related field, or equivalent work experience.
Minimum of 3 years of experience in business or technical writing.
Proficient knowledge of multiple software and graphics packages.
Strong organizational and project management skills.
Excellent writing and editing skills.
Ability to work on moderately complex to complex document management projects.
Experience in coaching junior staff is an advantage.

#L1-Onsite

What We Offer

~2 min read

At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

✓Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.

✓Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.

✓Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.

✓Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.

✓Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.