Health Scholar Assistant

The Health Scholar Assistant will support the operational management of the Health Scholar program in a temporary capacity. The Health Scholar Assistant will be located at a single facility and will be assisting in key operational work as assigned by the Program Manager. The Health Scholar Assistant will maintain administrative activities alongside a team of student leaders and will focus their efforts dependent on the needs of their assigned site.

The successful candidate will support the COPE Health Scholars programs in a temporary capacity, with a commitment of 20 hours per week for at least two months. 

Position Description:

Recruitment and Enrollment

• Present program overviews to classrooms on college campuses
• Support recruitment efforts by attending job/major fairs, distributing flyers on campus, or facilitating  open house events
• Respond to applicant phone and email inquiries in a timely manner
• Develop and maintain trackers to ensure organization of enrollment processes
• Prepare materials for orientation and interviews
• Compose communication to applicants regarding their current status and next steps
• Assist Leadership Team in ensuring that all applicants’ health records, background checks and drug screens are compliant with health system policies and are filed appropriately

File Management

• Assist COPE Health Solutions staff and Leadership Team in planning for and executing file audits of active files to ensure compliance
• Assist COPE Health Solutions staff and Leadership Team in auditing online platform profiles to ensure accuracy
• File paperwork as appropriate
• Enter information into online platforms as needed

Departmental Operations

• Work with the Scholars and Leadership Team to ensure that Scholars are appropriately scheduled for weekly shifts
• Assist COPE Health Solutions staff and Leadership Team to ensure that monthly hours are entered into online platform as appropriate and that timesheets are filed
• Assist COPE Health Solutions staff and Leadership Team to ensure that all weekly trackers are completed on a weekly basis

Training Operations

• Work with the Leadership Team to facilitate training workshops
• Assist COPE Health Solutions staff and Leadership Team to deliver lectures and skill stations on quarterly training dates
• Assist COPE Health Solutions staff and Leadership Team to administer written and practical exams

Other Duties

• Maintain an operational work plan as required by the Program Manager
• Assist in ensuring Policies and Procedures for the COPE Health Scholars Programs are upheld
• Assist with scheduling, space reservations and coordinating for meetings
• Attend and participate in Leadership Team and Executive Team meetings
• Maintain an open line of communication up and down the chain of command including bringing all questionable or “red flag” situations and matters to the Program Manager or Regional Manager
• Assist in the efficient execution of operations of program
• Meet or exceed all milestones, deadlines and deliverables of any work plan set by the Program Manager

Qualifications:

• Must be able to commit 20 hours per week for two months (note that this is a temporary position)
• Enrolled in or graduated from a college or university preferred
• Enrolled in or graduated from the Health Scholar Program preferred
• Strong customer drive and dedication to quality and success
• Excellent interpersonal, oral and written communication skills
• Excellent customer service skills
• Detail-oriented and able to work well independently
• Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
• Flexible with work hours, able to travel, and be able to work on evenings and weekends as need arises
• High level of proficiency of Microsoft Office programs (Outlook, Word, Excel and PowerPoint)

What We Do:

To Apply:

To apply for this position, or to view all available positions, visit us at https://copehealthsolutions.com/careers/open-positions/.