Product Manager

Spiro is building an anti-CRM. The goal is a system sales teams don’t need to use. Data capture, workflow management, and follow-ups happen automatically in the background, reducing manual work while improving revenue outcomes. 

We are hiring a Product Manager to own the product roadmap and prioritization across the platform. 

Role overview 

This role is accountable for end-to-end product ownership. You will define and drive the roadmap in alignment with company objectives, working closely with leadership, engineering, and go-to-market teams. 

The President defines overall product vision. This role translates that vision into clear priorities, execution plans, and shipped product. 

Responsibilities 

• Own and manage the product roadmap across the full platform
• Prioritize initiatives based on clear business outcomes:
  • Revenue growth (new customer acquisition and expansion)
  • Customer retention
  • Operational efficiency (support, engineering, infrastructure) 

• Partner closely with engineering to define solutions and evaluate technical tradeoffs

• Balance input from sales, customer success, and leadership to make clear prioritization decisions

• Maintain regular engagement with customers, including participation in sales calls and feedback conversations

• Translate ambiguous problems into well-defined product direction and deliverables

Decision framework 

• Owns roadmap and prioritization, in alignment with leadership

• Collaborates closely with engineering, which has deep business context

• Operates with autonomy while keeping stakeholders informed on major decisions 
   

Success metrics 

• Product initiatives clearly map to revenue, retention, or cost efficiency outcomes

• Improved alignment between product capabilities and what is sold to customers

• Reduction in one-off or deal-driven feature development

• Increased consistency and usability across the product as the company scales 
   

Qualifications 

• Experience owning product roadmap and prioritization in a B2B software environment

• Demonstrated ability to make and communicate tradeoff decisions

• Strong collaboration skills with the ability to incorporate diverse inputs and reach clear decisions

• Comfortable engaging directly with customers and customer-facing teams

• Solid understanding of system architecture and ability to work effectively with engineering on technical tradeoffs