AI Solutions Engineer, Post Sales Scale - W&B

We’re hiring a Post-Sales AI Solutions Engineer (AISE), Scale Customer Success to help customers successfully implement and scale AI/ML workflows and GenAI/agentic applications on Weights & Biases. You will design and deliver technical enablement and adoption programs that reach many customers at once, create reusable assets that improve self-serve success, and use product signals and feedback loops to continuously improve outcomes.

1. →Run 1-to-many onboarding and enablement programs
   Own and deliver scalable onboarding and adoption motions (webinars, cohort sessions, group training, and office hours) that help customers get to value quickly and consistently.
2. →Build reusable technical assets that drive self-serve success
   Create and maintain playbooks, reference architectures, templates, sample code/notebooks, and troubleshooting guides that standardize best practices and reduce repeated 1:1 work.
3. →Operate the scaled motion using signals and feedback loops
   Use product usage signals and customer patterns to segment and trigger the right interventions, track program impact (activation, time-to-first-value, feature adoption), and feed recurring insights back to Support, Product, and Field Engineering to continuously improve the scaled journey.

• 3–5 years of relevant experience in a similar role
• Strong programming proficiency in Python
• Experience with deep learning frameworks (TensorFlow/Keras, PyTorch Lightning) and tools (e.g., Streamlit, LangChain)
• Familiarity with cloud platforms (AWS, GCP, Azure)
• Excellent communication and presentation skills, both written and verbal
• Organized and outcomes-driven: you can run programs, measure impact, and iterate.

• Experience with GenAI and LLMs
• Proficiency with HuggingFace, Fastai, scikit-learn, XGBoost, LightGBM, or Ray
• Experience with hyperparameter optimization solutions
• Background in data engineering, MLOps, or LLMOps, with tools such as Docker and Kubernetes
• Familiarity with data pipeline tools

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

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CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

This position requires access to export controlled information.  To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency.  CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.