TEC Assessment and Installation Coordinator

We’re looking for someone who thrives in a customer-facing role and is excited to make a real difference through Technology Enabled Care. If you’re seeking a career with purpose, variety, and the chance to learn and grow in a rapidly evolving field, we’d love to hear from you.

• →Assess customer needs and recommend TEC solutions that promote independence.
• →Install and maintain lifeline alarms and TEC equipment to national standards.
• →Educate customers and their support networks on how to use TEC effectively.
• →Collaborate with reablement teams and other professionals to deliver joined-up care.
• →Manage referrals, coordinate installations, and ensure timely service delivery.
• →Maintain accurate records, complete risk assessments, and uphold safeguarding standards.
• →Support equipment servicing, stock management, and compliance with KPIs and data protection.

We’re looking for someone who is:

• Experienced in customer service (Level 3 or equivalent).
• A confident communicator with a proactive, problem-solving mindset.
• Technically capable—comfortable using basic tools and software.
• Organised, self-motivated, and able to work independently.
• Knowledgeable about GDPR and data handling.
• A driver with the ability to work at moderate heights (e.g., step ladders).
• Full driving licence is required.

We’re committed to protecting the welfare of our service users. This role requires an Enhanced DBS check.

It’s easy! Just click APPLY below to create your candidate profile, answer a few questions, and upload your CV.