Application Support Analyst

What We Need  Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support Analyst will resolve escalated incidents with new and legacy applications, collaborating with development teams when necessary to do so. Application Support Analysts further serve a critical role promoting to production new client configurations and programs from a certification environment, and set up both standard and some custom reporting for clients new. How We Work  As an Application Support Analyst, you will be expected to work in a hybrid role out of our Louisville, KY office location. Corpay will set you up for success by providing:  Workspace at our Louisville office location, reporting to the office once a month Company-issued equipment Formal, hands-on training Role Responsibilities  The responsibilities of the role will include:  Analyzing application systems and diagnosing issues with the development, modification and maintenance of those systems Planning, investigating and proposing systems and application solutions Preparing workflow for writing, testing and maintenance of computer programs Preparing program specifications and diagrams and develop coding logic Creating and updating user manuals and other documentation Proposing and documenting changes to existing programs Conducting training and presentations Supporting existing applications Night and weekend rotation required   Qualifications & Skills  Bachelor’s Degree or Professional Degree in Systems Engineering, Computer Science/Information Technology or equivalent 1-2 year’s work experience in a related field Hands-on experience in object-oriented language/frameworks, relational database management systems, web technologies, and/or other software application development platforms. Able to collaborate in a team environment Stay up to date with recent technological developments and application development best practices. Consults with user to identify current operating procedures and clarify program objectives. Excellent communication, design, and documentation skills are required. Familiarity with SQL A demonstrated ability to problem solve independently  Benefits & Perks  Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one  Optional company match RRSP program   Virtual fitness classes offered company-wide  Time-off including major holidays, vacation, sick, personal, & volunteer time  Discounted gym membership rate  Philanthropic support with both local and national organizations  Fun culture with company-wide contests and prizes  Stipend provided for cell phone use