Housekeeping Supervisor

At Corvias, we’re experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners’ most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission. 

The Housekeeping Supervisor will work under the supervision of the Operations Director coordinating and supervising all aspects of daily and periodic cleaning in a designated facility to include; inspection of living areas to ensure cleanliness; supervision of housekeeping personnel; determining appropriate staffing levels required for work projects; meeting with occupants to monitor/ensure standards of cleanliness; may coordinate setup for events.

• →Plan the daily custodial activities within a designated building or group of buildings.
• →Supervise Custodial Crew Leaders, Custodial Workers, Laborers and other classified, temporary, or student employees engaged in custodial activities.
• →Ensure the maintenance of a minimum of an APPA Level 2 cleaning standard for the designated facility through supervision and leadership of such activities.
• →Cleaning of lobby and public areas by emptying trash, vacuuming, dusting, and cleaning glass to ensure neat and sanitary residential areas.
• →Cleaning of restrooms by emptying trash, mopping floors, cleaning fixtures, and supplying paper products to ensure sanitary and adequately supplied restrooms.
• →Cleaning of hallway areas by emptying trash receptacles and vacuuming to ensure a sanitary residential area.
• →Maintain inventory of cleaning supplies to ensure supplies are available when needed.
• →Maintain inventory of residence halls' linens and supplies for summer conferences to ensure supplies are available when needed.
• →Oversee the recycling program at each assigned facility making sure of proper adherence to standards of recycling set by such organizations as the National Recycling Coalition (NRC).
• →Assist in hiring and supervising summer cleaning crew by recruiting workers and by organizing work schedule according to the summer conference and campus events schedule.
• →Supervise and lead the unit turnover cleaning process.
• →Ensure appropriate training of staff, identify training needs, and develop and implement training activities.
• →Inspect assigned buildings and work areas regularly, including buildings cleaned by contracted employees to ensure proper cleanliness and sanitation standards are maintained.
• →Prepare electronic reports and presentations.
• →Act as liaison between departmental staff within facility and advise management of housekeeping needs.
• →Other duties as assigned.

• High school graduate.
• Minimum of 8 years of housekeeping experience with five (5) or more years in a supervisory capacity required.
• Experience managing multiple residential sites and teams at the same time is strongly preferred.
• Experience in a union environment strongly preferred.
• Familiarity with APPA cleaning standards preferred.
• Familiarity with Microsoft Office along with computer-based maintenance software.
• Excellent oral communication skills; ability to interface with internal and external clients at all levels.

Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Learn more about Corvias’ External Recruiting Policy.