Customer Adoption Manager/Technical Account Manager - 11646

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

 

 

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

Develop standard processes within your areas of expertise and champion their adoption.

Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems.

Take ownership of your customer’s continued success by ensuring accurate adoption of the platform.

Engage customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal

Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs.

Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable.

Experience with Software as a Service is a must.

Good background in customer/client management.

Strong communication skills, including professional writing skills, verbal skills and experience presenting to customers.

Strong organizational skills, analytical thinking and problem-solving abilities.

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• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
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• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

 

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

 

Please be advised that inquiries or resumes from recruiters will not be accepted.

 

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