Associate Account Director (Commerce)

MongoliaFull-time USAexecutive

OtherAccount Director

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Quick Summary

Overview

CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies. At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products…

Technical Tools

ecommerce

CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies.

At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.

At CourtAvenue, an Associate Account Director (which we affectionately refer to as an Associate Director, Business Innovations) acts as a key client partner, ensuring seamless execution of business strategies and optimizing internal team processes. This pivotal role is the bridge between executional management and strategic leadership, focusing on driving day-to-day business success while actively developing the skills needed to tackle complex, high-level business challenges. The AD, BI is an exceptional communicator, highly organized, and committed to building strong, constructive relationships across client and internal teams.

This role sits on a commerce-focused account, partnering closely with a Group Director, BI and a cross-functional team to deliver integrated programs across digital, ecommerce, retail, shopper, and in-store. The ideal candidate is a commerce expert at heart — someone who thrives in a fast-paced environment, takes ownership instinctively, navigates ambiguity with confidence, and believes deeply in the power of being on-site with clients and teams.

We are focused on creating a best-in-class experience for our clients. The Associate Director, Business Innovations will be responsible for the following:

In this critical role, you are positioned as primary contact for some clients, leading both the strategic and executional part of the work (in partnership with client operations).

For larger clients, you’ll support the Group Director in high-level strategic and financial conversations with senior-level clients (Sr. Brand Manager, VP/EVP) through co-led (2:1) interface.

You will have the opportunity to work across a portfolio of commerce clients and will be able to champion client business needs and objectives within CourtAvenue, ensuring all team outputs align with agreed-upon execution goals.

You’ll have the opportunity to proactively identify growth opportunities for clients and will be counted on to build meaningful relationships with them while ensuring that our team successfully delivers.

Show up in person — walking the halls of the client’s office, building relationships across the client organization, and being a visible, trusted presence on the ground.

Nice to Have

~1 min read

Our organization follows a structured-hybrid work model, where employees work in an office environment in the middle of the week and remotely on Mondays and Fridays.

Role will require time spent on-site at the client’s office (also located in Minneapolis).