Court Avenue27d ago

Experience Strategist (UX/CX)— Multiple Levels

DallasFull-time USAmid

OtherExperience Strategist Ux/Cx Multiple Levels

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Quick Summary

Key Responsibilities

Thrive in a fast-paced agency environment with varied, high-impact work Know how to bring clients along — not just deliver decks, but build belief Craft digital experiences (websites, apps,

Technical Tools

OtherExperience Strategist Ux/Cx Multiple Levels

About the Role

~1 min read

CourtAvenue is a full-service digital agency building exceptional experiences for enterprise clients across web, app, and omnichannel platforms. We're growing our Experience Strategy practice and we're looking for talent across all levels of the discipline.

Whether you're a hands-on practitioner or a seasoned leader, if you think deeply about users, communicate with clients confidently, and care about crafting experiences that are both beautiful and strategic — we'd like to talk.

Across the team, we look for people who:

Thrive in a fast-paced agency environment with varied, high-impact work
Know how to bring clients along — not just deliver decks, but build belief
Craft digital experiences (websites, apps, end-to-end journeys) that are thoughtful and beautifully designed
Communicate clearly — with clients, partners, and cross-functional teams
Have a portfolio that demonstrates your range of thinking and craft

Levels we hire for

We hire across the full XS spectrum. Use the descriptions below to identify where you see yourself — you'll select your level when you apply.

Experience: 5+ years in an agency or consultancy environment

Contribution type: Individual contributor — research-led, collaborative, craft-focused

Focus: User research methodologies (contextual inquiry, usability studies), synthesizing insights, translating strategy into experience architecture — sitemaps, wireframes, and roadmaps.

Experience: 8+ years in digital experience design, including 3+ years leading projects in enterprise environments

Contribution type: Hybrid IC and team oversight — owns deliverables and delegates to team members

Focus: Manages UX designers on projects, mentors Experience team talent, oversees resourcing and timelines. May lead work directly or provide oversight depending on engagement.

Experience: 10+ years in digital experience design

Contribution type: People leader — directs, supports, and mentors XS team members

Focus: Drives CX and UX strategy through client engagements. Advances and maintains client relationships, identifies new opportunities, aligns agency offerings, and develops strategic presentations.

Experience: 12+ years in digital experience design

Contribution type: Senior people leader — same team leadership scope as Director

Focus: Primary focus on growing CourtAvenue relationships and business. Becomes a trusted advisor to clients and uniquely identifies opportunities for added value or additional scopes of work.