Manager, Client Operations

Modifly, a CourtAvenue company, is a performance marketing and media strategy agency built for the complexity of enterprise. We partner with ambitious brands to architect and activate full-funnel media programs across paid social, programmatic, search, CTV, retail media, and emerging channels. Combining strategic thinking, platform expertise, and operational rigor, our teams help brands navigate increasingly complex media ecosystems with clarity, agility, and accountability. We don't just buy media — we engineer the systems and frameworks that transform marketing investment into scalable, measurable growth.

The Manager, Client Operations is known as a Project Manager at Modifly. This is a client-facing operator who thrives at the intersection of relationship management and project execution. This role combines the communication and partnership responsibilities of Client Service with the organization, coordination, and delivery rigor of Project Management. Supporting a large, shared, integrated account, this individual will help manage fast-moving work-streams across paid media, creative, social, and influencer initiatives.

The ideal candidate is proactive, detail-oriented, and comfortable balancing multiple priorities in a high-volume agency environment. They are equally comfortable communicating with clients, coordinating cross-functional teams, managing timelines and approvals, and keeping projects moving forward behind the scenes. Success in this role requires strong communication skills, operational discipline, adaptability, and the ability to navigate both client expectations and internal execution needs.

Coordinate the day-to-day management of paid media projects from client briefing, kickoff through launch and delivery

Manage creative development workflows, including timelines, reviews, approvals, client status updates and adherence to client regulatory requirements

Submit and shepherd creative deliverables through client legal and compliance review processes

Develop and actively manage project timelines, trackers, status documents, and meeting notes to ensure alignment across internal and external stakeholders

Partner closely with client service, creative, media, social, and partner agency teams to ensure seamless project execution

Proactively identify project risks, resource constraints, and timeline conflicts, while driving solutions and escalation paths when needed

Ensure all deliverables meet agency quality standards and are completed on time and within scope

Clarify strategic requirements and manage stakeholder expectations across clients, agency partners, and internal teams

Contribute to project status meetings and communicate updates, priorities, roadblocks, and next steps clearly and concisely

Support process improvement initiatives that enhance operational efficiency and project delivery effectiveness

Candidates for this position will ideally be located near our offices in: 

Candidates in California, Texas, Oklahoma, Illinois and Florida may also be considered.