Sales & Implementation Engineer

United StatesRemotemid

OtherImplementation Engineer

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

We are seeking a Sales & Implementation Engineer to play a key role across both the pre-sales and post-sales lifecycle. In this hybrid position,

Technical Tools

OtherImplementation Engineer

Who We Are:

C rashPlan® provides cyber-ready data resilience and governance in a single platform for organizations whose ideas power their revenue. With its comprehensive backup and recovery capabilities for data stored on servers, on endpoint devices, and in SaaS applications, CrashPlan’s solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide. From ransomware recovery and breaches to migrations and legal holds, CrashPlan’s suite of products ensures the safety and compliance of your data without disruption.

Responsibilities

~1 min read

We are seeking a Sales & Implementation Engineer to play a key role across both the pre-sales and post-sales lifecycle. In this hybrid position, you will partner with Sales to support technical evaluations and guide customers through successful implementation and onboarding.

You will act as a technical advisor-demonstrating the value of CrashPlan solutions, assisting with solution design, and ensuring smooth deployment and adoption. This role is ideal for someone who enjoys both customer-facing technical sales and hands-on implementation work.

Partner with Account Executives to support technical aspects of sales opportunities
Assist in delivering product demonstrations, technical presentations, and solution briefings
Support Proof-of-Value (POV) engagements to validate CrashPlan solutions
Gather customer requirements and help identify technical challenges and solutions
Help address customer questions and technical objections during the sales process
Collaborate with Product, Engineering, and Support teams to align solutions with customer needs
Support partners and MSPs in understanding and positioning CrashPlan solutions
Contribute to demo environments and technical sales materials
Participate in marketing events, webinars, or trade shows as needed

Support and lead implementations of CrashPlan solutions for customers
Configure and deploy solutions in cloud-based environments
Assist with integrations including directory services, SSO, SCIM, and MFA
Work with customer IT and Security teams to ensure successful setup and configuration
Help optimize deployments to align with customer goals and use cases
Troubleshoot technical issues and support onboarding and adoption
Collaborate with Professional Services, Support, Sales, and Operations teams

Requirements

~1 min read

Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience
5+ years of experience in Sales Engineering including demos and POCs for prospects
Prior implementation or onboarding experience working with SaaS or enterprise software
Basic to intermediate understanding of IT infrastructure (cloud, endpoints, identity systems).
Experience with:
- Directory services (Active Directory, OpenLDAP, etc.)
- Identity & access management concepts (SSO, SAML, SCIM, MFA)
- Windows, macOS, and/or Linux environments
Familiarity with scripting (PowerShell, Python, Bash, or JavaScript)
Willingness to travel (up to ~10–15%)

Requirements

~2 min read

Strong troubleshooting and problem-solving skills
Good communication and organizational skills
Ability to work collaboratively and manage multiple priorities
Experience with Microsoft 365 and Azure (including Entra ID)
Familiarity with identity providers (Okta, Azure AD, Ping)
Experience with endpoint management tools (Intune, JAMF, SCCM, Workspace ONE, etc.)
Exposure to data protection or security solutions
Consulting or customer-facing project experience
Experience working with partners or MSPs

The On-Target Earnings range (base salary + variable) for this role is $160,000 - $200,000. This position is eligible for a variable bonus plan based on assigned targets, in addition to a full range of benefits including medical, dental, vision, 401k match, and more. Final compensation will be dependent on various factors relevant to the position and the candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

CrashPlan values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.