IT Systems Administrator

Printique is a premium photo printing lab dedicated to transforming your digital images into stunning, museum-quality prints and photo products. Whether preserving cherished moments or creating personalized gifts, we combine expert craftsmanship with the latest printing technology to deliver exceptional quality that lasts a lifetime.  

From fine art prints to custom photo books and wall décor, Printique helps you celebrate and share your memories in vibrant detail and timeless style. 

• Growth Mindset: We set high standards, embrace failure, and are open to change.
• Be Customer-Centered: We focus on the end-to-end customer experience.
• Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
• Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
• Be Humble & Respectful: We assume positive intent, listen actively, and support one another.

Printique is seeking a hands-on IT Systems Administrator to support and maintain the technology environment at our Brooklyn facility. You’ll be the go-to technical expert on-site, ensuring the stability, security, and performance of local systems and equipment while working closely with our headquarters IT team and overseas developers.

If you’re passionate about keeping systems running smoothly, optimizing networks (including Wi-Fi), and supporting a fast-paced production environment, this is a great opportunity to take ownership while collaborating within a larger global IT organization.

• →Manage and monitor all on-site IT systems—including PCs, Laptops, printers, barcode scanners, Wi-Fi networks, servers, and network equipment—to ensure reliability and performance.
• →Maintain and troubleshoot multi-platform environments (Windows, Linux, macOS).
• →Administer user accounts, permissions, and security policies in coordination with HQ IT.
• →Configure, secure, and optimize wired and wireless (Wi-Fi) network performance.
• →Oversee and track SSL/TLS certificate renewals and ensure ongoing validity.
• →Implement and maintain data backup, and recovery solutions.
• →Coordinate hardware and software upgrades with minimal business disruption.
• →Collaborate with HQ IT and overseas development teams on integrations, rollouts, and global infrastructure projects.
• →Troubleshoot and resolve issues across infrastructure, applications, and production equipment.
• →Identify opportunities to improve reliability, network stability, and system efficiency.

• 3–5 years of experience in IT systems administration or a related role.
• Strong understanding of network protocols (TCP/IP, DNS, DHCP, SMTP, SNMP, NTP, FTP).
• Experience managing Windows Server, File and Printer Sharing, Active Directory, and Group Policy.
• Proficiency in Wi-Fi configuration and troubleshooting connectivity and performance issues.
• Knowledge of server hardware, RAID configurations, and storage systems.
• Hands-on experience with printers and other networked peripherals.
• Excellent troubleshooting, communication, and documentation skills.
• Ability to work independently while collaborating across distributed and international teams.

• Experience with Linux and open-source technologies.
• Hands-on experience barcode scanners
• Scripting skills in PowerShell and/or Bash.
• Knowledge of order processing or inventory management systems.
• Familiarity with cloud platforms (GCP, Azure) and hybrid environments.
• Familiarity with SSL/TLS certificate management and renewal processes
• Experience supporting global or cross-time-zone teams.

This role requires 5 on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected.