Cresta~2mo ago

Salesforce Developer, GTM Systems

India·BangaloreRemotemid

OtherSalesforce DeveloperSales AssociateSoftware Engineering

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Quick Summary

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate…

Key Responsibilities

Build and optimize Salesforce Flows, Apex triggers, and integrations Support CPQ, quote approval, and lead routing automation Integrate tools like Clay, Exa, Zapier, Slack, and Gong with Salesforce Collaborate with RevOps and Sales teams to…

Technical Tools

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Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the Role

~1 min read

We’re looking for a Salesforce Developer to join our Revenue Technology team in Bangalore. You’ll work alongside our Salesforce Architect and GTM Operations to build automations, integrations, and data workflows that power Cresta’s revenue engine. This is a remote role, to work EST hours only (7 PM – 4 AM IST) from a remote location in Bangalore, India.

Responsibilities

~1 min read

→Build and optimize Salesforce Flows, Apex triggers, and integrations
→Support CPQ, quote approval, and lead routing automation
→Integrate tools like Clay, Exa, Zapier, Slack, and Gong with Salesforce
→Collaborate with RevOps and Sales teams to implement scalable systems
→Maintain documentation, testing, and release cycles

Requirements

~1 min read

4–7 years of Salesforce development experience
Proficient in Apex, Flow, SOQL, and API integration
Familiar with CPQ, GTM automation, and enrichment tools
Remote Work: EST hours only from a remote location

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai