Senior Benefits & Leave Specialist

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

The Senior Benefits and Leave Specialist plays a key role in supporting the administration and delivery of employee benefit and leave of absence programs. This position ensures accurate and timely data flow between internal systems and external benefit partners, assists employees in understanding their benefit and leave options, and helps maintain compliance with organizational policies and regulatory requirements. The role is ideal for someone who is detail‑oriented, comfortable working with data, and motivated to enhance processes that improve the employee experience.

• 5-7 years of experience in benefits and leave administration required.
• Certification, such as PHR, SHRM-CP, or similar, preferred.
• Experience working with HRIS systems; Workday experience required.
• Experience working with Microsoft Office applications, including SharePoint, OneDrive, Teams, PowerPoint, and Excel.
• Strong understanding of multiple state leave laws, including those in CA, NY, MA, and WA state.
• Strong Excel skills, including VLOOKUP, pivot tables, and data validation.
• High attention to detail and ability to manage recurring deadlines.
• Strong communication and customer service skills.
• Ability to handle confidential information with professionalism and discretion.
• Experience or comfort working in an AI solutions–driven environment preferred.
• Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
• Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.

Bachelor’s degree required

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The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.