Manager of Instructional Design

Develops and designs course curriculum for Crumbl’s franchisees on a wide range of topics from financial literacy and marketing all the way down to the tactical skills like dessert preparation, quality, and customer experience

Strategizes with the Director of Instructional Design on instruction manuals, rubrics, and other teaching tools, including Digital Training (core kitchen training) and weekly recipe content

Collaborates with subject matter experts across the company to standardize operations and develop training content

Lead the Instructional Design team to create learning experiences and materials to support Crumbl’s current and future operations

Strategizes with the Certified Training Stores Specialist on the design of in-store training and quality control from participating Franchise Partner instructors

Ensures that information communicated to Franchise Partners is aligned with training materials

BS, MS, or higher degree in education, communication, instruction design, or an administrative field

Proficient with learning management systems (LMS) and curriculum management

Excellent communication skills including the ability to effectively convey technical information to non-technical colleagues and clients

Critical thinking, creative problem solving, and decision making experience

Ability to prioritize and manage multiple teams and projects

Ability to direct employees/team members effectively

Open to constant feedback

Highly organized and self-motivated

Valid driver's license

Ability to pass a background check

Must be located in Utah - or willing to relocate permanently