Administrative Support Coordinator (Administrative Support Coordinator I), Educational Opportunity Program

Under the general supervision of the Educational Opportunity Director, the Administrative Support Coordinator I, provides overall administrative and clerical support to the Office of Educational Opportunity Program (EOP).

• →Acts as the primary office receptionist and support for Office of Educational Opportunity Program (EOP)
• →Overseeing the office’s day-to-day operations.
• →Screens telephone calls and office visitors. Furnishes information and/or refers callers to    the appropriate individuals or other campus offices.
• →Takes messages and schedules appointments, interviews, and meetings for EOP Staff.
• →Answers routine questions from university personnel and the general public regarding the Educational Opportunity Program, Renaissance Scholars Program and Summer Bridge Program.
• →Answers initial student inquiries and/or directs the students to appropriate individuals or other campus offices. 
• →Sends information to individuals inquiring about the EOP/RSP/Bridge programs, or refers to appropriate personnel.
• →Maintains department bulletin board.
• →Maintains front desk area in an orderly manner.
• →Maintains department signage.
• →Oversees and maintains department contracts (i.e. copier service, telephones) in collaboration with the department Budget Analyst to maintain accurate budget records.
• →Prepares and processes State and Philanthropic travel advances, expense claims and mileage reimbursements in collaboration with the department Budget Analyst to maintain accurate budget records.
• → Submits online Staples/Amazon orders for office supplies, equipment, hardware and software on a regular and as needed basis in CSUBUY. Assists in maintaining office supply storage.
• →Processes, obtains approval, submits and monitors monthly payroll for all staff members in the department.
• →Provide administrative support to EOP Assistant Director and EOP Director.
• →Types material from handwritten copy: correspondence, memos, reports, agendas and educational program materials.
• →Assembles and prepares material for distribution. (i.e. Returning Student Appointments, Mid Semester Evaluations, Graduate Reception invitations)
• →Inform appropriate supervisors when a staff member is absent.
• →Schedules staff and committee meetings.
• →Receives department orders (i.e. Staples) and verifies that inventory received matches original order.
• →Obtains and distributes staff paychecks.
• →Maintains, monitors tracks and prepares recruitment supplies for EOP Outreach presentations.
• →Assists EOP Graduation Reception Coordinator (i.e invitations, RSVP lists, student certificates)
• →Prepares, submits and tracks department duplicating requests to Printing Services department.
• →Develops and updates front desk operations manual.
• →Provides input on office procedures.
• →Prepares and submits facility use requests for on campus meetings or events.
• →Locates and retrieves any student records as requested by staff( i.e. archived files)
• →Converting documents to imager and assists with maintaining online file system.
• →Secures student records and information to maintain student confidentiality.
• →Operates all office machines and equipment required.
• →Receives, date stamps, and distributes mail on a daily basis.
• →Attend staff meetings.
• →Meet with Department Budget Analyst on a regular basis to discuss front desk operations, daily matters and office management.
• →Perform other duties as assigned.
• →Prepare materials for mailings.

• Education: Completion of a high school program, technical/vocational program, or their equivalents.
• Experience: At least 3 years of related office work experience

• Experience to be fully functional in all technical aspects of work assignments.
• Ability to understand and operate in a variety of organizational structures.
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of English grammar, punctuation, and spelling. Ability to clearly communicate orally and in writing.
• Ability to use and quickly learn new office support technology systems and software packages.
• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
• Ability to independently handle multiple work unit priorities and projects.
• Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
• Working knowledge of budget policies and procedures.
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
• Ability to draft and compose correspondence and standard reports.
• Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
• A background check (which may include: fingerprinting, checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can begin employment with the CSU.

• Bachelor’s degree and/or equivalent preferred.
• Experience using Microsoft Teams, Peoplesoft, Microsoft Office 365 Suite, Excel, and Powerpoint.

Work status: Full-time / Non-Exempt / Probationary

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Aug 10 2026 Pacific Daylight Time
Applications close: Aug 23 2026 Pacific Daylight Time

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