Assistant Admissions Counselor

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Under the general supervision of the Associate Director of Admissions & Credit Evaluation and Admissions Counselor, this position provides student-centered counseling and guidance to prospective applicants and their families, and serves as a liaison to external partners, including high school and community college counselors. The incumbent delivers in-person services and communicates accurate information regarding established admissions policies and procedures. Working within defined guidelines, the position assists in reviewing and updating general and student-specific communications, and supports the evaluation of applications, appeals, and supporting documentation to ensure consistent application of admissions criteria.

Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life.  This position uses a student-centered and equity-minded approach in all communication and service efforts.

• →Assist in providing in-depth counseling to applicants and their families. Provide accurate and timely information to High School/Community College counselors and members of the general public regarding established admissions policies and procedures. Review applications for admission, demonstrating knowledge and application of system-wide and CSULB policy regarding admissions.
• →Support the coordination, review, and maintenance of Admissions communications including direct emails to students/response to tickets, and communication audits to ensure accuracy, consistency and effectiveness.
• →Participate in the development of communication tools utilizing CRM platform Slate.
• →Review and provide feedback to update Admissions web content, chatbot, meeting/conference materials, and presentations.

Enrollment Services - Admissions

1.0 time-base, 40 hours per week.

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Student Services Professional IB

Strong interpersonal communication skills, including but not limited to: in-person, email, phone, group counseling, and presentations.  Skill to effectively communicate in writing and prepare written and presentation materials for various audiences. Experience in writing, editing, and proofreading copy to produce standard digital business communications for specific and general audiences. Ability to learn to interpret and apply Admissions and academic policies and procedures. Ability to learn how to develop and maintain strong, positive, and productive relationships with peers, applicants, parents, high school and community college counselors and the broader community.

Demonstrated knowledge of word processing, graphic and web design software packages.  Demonstrated ability to identify  and appropriately handle sensitive and confidential information .Demonstrated ability to conduct presentations to groups of varying sizes. Knowledge of online student information system (PeopleSoft preferred). Knowledge of Slate or similar CRM platform . Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Asks questions to clarify customer priorities and needs in order to deliver the best possible or most viable solution to meet those needs, making appropriate referrals as needed. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.

Understands, commits and constructively supports team goals, issues and decisions, holding themselves accountable to team objectives. Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field.

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised: Jul 07 2026 Pacific Daylight Time
Applications close: Jul 21 2026 Pacific Daylight Time

Back to search results Apply now Refer a friend