Creative Services Assistant

Roadrunner Athletics Multimedia Content Creation

• →Assist with creating graphic design materials for social media, schedules, game-day promotions, final scores, recruiting materials, and department-wide marketing initiatives using established Athletics branding standards.
• →Assist with the development and production of creative content and season-long visual campaigns for assigned sport programs.
• →Produce digital graphics and multimedia assets that support Athletics communications, marketing, fan engagement, and recruiting efforts under daily direction of the Creative Services Lead.
• →Maintain consistency with CSUB Athletics visual identity, branding guidelines, and graphic standards across assigned projects.
• →Capture high-quality photo and video content at practices, home and away competitions, community events, and special Athletics functions using professional digital cameras, lenses, lighting, and audio equipment.
• →Edit and produce highlight videos, promotional videos, student-athlete and coach interviews, and other digital content for Athletics communications channels using industry-standard photo, video, and graphic design software.
• →Organize, label, and maintain digital photo and video archives to ensure accessibility and preservation of Athletics media assets.
• →Provide creative content support for special events, fan engagement activities, recruiting initiatives, Name, Image, and Likeness (NIL) related creative requests (as applicable), and additional department priorities as requested.
• →Travel with assigned teams, as needed, to provide photography, videography, and creative content support during competitions and special events.

Social Media Support  

• →Create and schedule platform-specific content for Instagram, X, Facebook, TikTok, and other approved social media platforms.
• →Assist with live game coverage by capturing and posting real-time scores, highlights, photos, and other real-time event content during athletic competitions.
• →Assist with developing and maintaining engaging social media content calendars in collaboration with marketing and communications staff.
• →Monitor social media engagement and report basic performance metrics to assist with evaluating content effectiveness and audience engagement.

Digital Storytelling Support 

• →Assist with producing multimedia feature stories highlighting student-athletes, coaches, alumni, and campus initiatives for established digital communication channels.
• →Assist with creating and editing behind-the-scenes content, game-day stories, interviews, and other multimedia content that showcases the student-athlete experience and promotes fan engagement.
• →Collaborate with communications staff to assist with the development and preparation of multimedia content that supports established communication, marketing, and promotional objectives.

Planning & Collaboration

• →Participate in creative planning meetings to assist with developing content ideas and production schedules for assigned sport programs.
• →Coordinate with marketing, communications, ticket sales, and sport programs to support promotional campaigns and game-day content needs.
• →Track assigned project timelines, maintain creative asset libraries and organize content requests to support timely completion of assigned work.

• Professional digital media experience within college or professional Athletics (Division I preferred).
• Graphic design, video editing, and editorial skills.
• Competence in computer software programs such as Adobe Creative suite and Microsoft Office.
• Knowledge of interview techniques and the ability to define and deliver media messages.
• Experience managing a brand digitally (social media/content creation).
• Demonstrated skills in a high paced environment utilizing a customer-oriented and service-centered attitude.

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• Regular and reliable attendance is required.
• General knowledge of media relations, public affairs, and sports information.
• Demonstrated communication and interpersonal skills to effectively present information and produce content.
• Skill in following guidelines and providing input and feedback as required and applicable.
• Ability to analyze information and data as well as use reasoning to summarize into clear and succinct statements.
• Ability to work independently as well as part of a team and build relationships with diverse stakeholders.
• Flexibility to adapt to changing priorities and deadlines.
• Knowledge and understanding of sports terminology and relevant sports.
• Working knowledge of social media platforms including Facebook, X, and Instagram.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work overtime, occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.