Senior Human Resources Systems Analyst

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Human Resources Systems Analyst. The CSU Chancellor's Office is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

THIS RECRUITMENT IS OPEN TO CURRENT CSU EMPLOYEES ONLY.

The anticipated salary hiring range is up to $100,008 per year, commensurate with qualifications and experience.

Confidential Technical Support - PSL III

The California State University, Office of the Chancellor, is seeking a Senior Human Resources Systems Analyst to independently perform specialized administrative and analytical duties and provides timely and effective general advice across Shared Services as it pertains to the usage of various technology systems.

Coordinates and supports the system design and testing of newly implemented functionality, including delivered and CSU customizations, to ensure alignment with Shared Services requirements and defined quality expectations. Applies project management best practices by collaborating with project team members to prepare meeting agendas and materials, documenting discussion outcomes and key working decisions, and ensuring that follow-up actions are clearly assigned and completed.

In this role, the individual will be privy to, and consistently utilize, sensitive and highly confidential data related to collective bargaining activities/grievance processing. Such information would include, but is not limited to, data used in collective bargaining and other related activities; and may involve processing and administering information contained in case files for PERB unfair labor practice cases, and contract grievance arbitration cases.

Under the general direction of the Assistant Director, Shared Services-Benefits, the Senior Human Resources Systems Analyst will:

-Troubleshoots various PeopleSoft issues in conjunction with Shared Services users, baseline (Chancellor's Office system-wide support group) and the State Controller’s Office (SCO). 

-Utilizes PIMS and CIRS (State Controller’s Office payroll and reporting system) to analyze and troubleshoot coordination of benefits between the Chancellor’s Office (CO) and SCO.

-Provides technical specifications for user reports (working closely with the technical teams in the development).

-Assesses documentation and training needs for the Shared Services team and develops and delivers as required. Includes determining the proper training methodologies for each intended target population.

-Develops and communicates changes in PeopleSoft that impact Shared Services technology systems.

-Develops, facilitates and tracks small- and large-scale projects, which include the development of modifications that increase CHRS efficiency and productivity.

-Develops and conducts training to ensure adoption and effective usage of changes and enhancements

-Utilize Project Management tools, standards and best practices in all phases of project work.

-Reviews and leads implementation of newly approved functionality.

-Provides Shared Services team members with recommendations on business processes, policies, and training related to CHRS and integrated third-party systems.

-Represents Shared Services systemwide and CHRS Application Development with Subject Matter Experts as appropriate, and, as assigned, to represent Shared Services at User Group and Functional Team Meetings at a system-wide level to execute necessary actions.

-Stays informed of industry standards and current and future practices in Higher Education through participation in conferences and user group meetings, etc.

-Coordinates and tests fixes, patches, releases, and bundles to ensure system stability and performance. 

-Develops sound conclusions and recommendations and approves changes to security roles as it pertains to various Shared Services HRIS systems.

-Creates and tests data queries, trains end-users in their use, oftentimes collaborating with technical programmers to identify data elements for large scale reporting needs.

-Runs queries, and provides data and information used in the preparation of or in response to labor negotiations and related activities,

-Documents activities and provides regular status reports for all levels of management as needed.

-Manages and safeguards highly sensitive information related to collective bargaining, grievances, and labor relations cases, including Public Employee Relations Board (PERB) and arbitration matters, ensuring strict confidentiality and compliance.

This position requires:

-Bachelor’s degree in technology or related functional area or an equivalent combination of education and experience is required.

-7 years of demonstrated experience working with HRIS software and systems in a fast-paced, demanding and evolving environment.

-Experience in benefits operations or closely related field (Human Resources, Payroll, Retirement Administration).

-Experience in developing and designing technology systems (e.g. databases). Experience using collaborative software such as SharePoint.

-Experience in Human Resources in higher education.

-Experience with policies, procedures, and outside regulations pertaining to Human Resources Information Systems.

-General understanding of the development implementation life cycle, including requirements gathering, gap analysis, application configuration, functional specifications, system integration, reporting functions, product enhancement and support.

-Highly proficient in developing complex reports using Excel (pivot tables, lookup formulas, graphs, etc.) with strong attention to detail and accuracy.

-Knowledge of administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.

-Knowledge of Oracle/PeopleSoft HCM modules or equivalent ERP and data warehouse tools (administration and reporting).

-Knowledge of, and experience with the CSU CHRS PeopleSoft Benefits Administration module.

-Knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to and management of assigned modules of the HRIS System, to gather information, develop conclusions and make recommendations.

-Knowledge of policies, procedures, and outside regulations pertaining to HRIS.

-Skilled in investigating and analyzing problems with broad administrative impacts and implications.

-Demonstrated consultative skills in working with internal and external constituent groups.

-Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive and develop strategic solutions.

-Ability to work with representatives from public and private entities and handle potentially sensitive information and situations.

-Ability to gather and analyze large data sets, propose and present concise recommendations to large user-groups and a variety of stakeholders.

-Ability to anticipate problems and address them proactively.

-Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus.

-Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.

Priority consideration will be given to candidates who apply by May 27, 2026. Applications will be accepted until the job posting is removed.

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Consistent with California law and federal civil rights laws, the CSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

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