Student Accounts Coordinator (Accounting Technician III)

San Diego State University is seeking a detail-oriented and customer-focused Student Account Coordinator to manage student housing billing, account administration, and financial reporting. This role supports accurate student account management, collaborates with campus partners, and provides guidance to students and families on housing-related financial matters.

• →Process student housing accounts, room assignments, meal plans, contract adjustments, and billing transactions using StarRez, PeopleSoft, and related systems.
• →Advise students, parents, and campus partners on housing charges, payment plans, financial aid, and account balances while resolving billing issues and processing account adjustments.
• →Prepare financial reports, reconcile account data, manage special billing programs, and support software testing and process improvements.
• →Coordinate with campus departments to administer housing-related programs, supervise student assistants, and support specialized billing, collections, and student financial initiatives.
• →Process residence hall damage charges, special program billing, and housing-related financial transactions while ensuring accurate documentation and timely collection of funds.

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure, and human resources at San Diego State University.

The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and more than 150 student assistants. With an annual operating budget exceeding $159 million, OHA provides housing for over 9,000 students, live-in professional staff, and faculty across 25 residential buildings totaling more than 2 million square feet of residential facilities. OHA also operates SDSU-IV housing at the Imperial Valley campus. OHA manages the operation of residence halls, apartments, and conference and event spaces. In partnership with the Residential Education Office (REO), OHA supports the educational mission of the university while providing the business operations for all housing-related functions, ensuring a high-quality environment that enhances the student educational experience.

For more information regarding the Office of Housing Administration (OHA), click here.

• Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices; and basic knowledge of Generally Accepted Accounting Principles (GAAP).
• Ability to organize large volumes of detailed transactions, planning for peak loads and maintaining productive work conditions and relationships with others.
• Ability to collaborate effectively with departments across the University to coordinate services, resolve issues, and achieve shared goals.
• Excellent organizational skills and knowledge and experience prioritizing work.
• Patience and a business-like, courteous manner are required in working with students, parents and University departments.
• Bachelor of Arts or Science Degree in a related field preferred.
• Experience with PeopleSoft and StarRez, and working in a University environment with parents and students preferred.

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

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All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.