Student Financial Services - Student Assistant

Looking to build professional experience while helping fellow students? Join the Student Financial Services team as a Student Assistant, where you'll gain hands-on skills in customer service, office administration, and financial operations. From cashiering and handling inquiries to supporting staff with essential tasks, this role offers a behind-the-scenes look at how campus finances run smoothly. You'll also represent the department at events like orientations and advising fairs, becoming a trusted resource for your peers. It's a great opportunity to develop valuable workplace skills, grow your resume, and make a real impact on campus!

Under direct supervision, duties include but not limited to:
- Provide customer service in person, over the phone, and/or by email.
- Assist with clerical functions (i.e., file/scan paperwork, maintain an organized working environment, make deliveries around campus, etc.).
- Represent Student Financial Services at campus events such as orientation and advising fairs.
- Cashier at the Student Financial Services window and/or campus events.
- Serve as dual custodian of cash transactions.
- Assist staff with various daily functions, such as but not limited to payroll, returned warrants, stale dated checks, dunning letters, payment agreements, and Google Docs.
- Other duties as assigned.

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

- Cash handling experience, professional demeanor, discretion, and tact.
- Knowledge and experience using Microsoft Word, Excel, and other applications.
- Attention to detail.
- Possess strong organizational skills.
- Full-time student.
- Have and maintain a preferred minimum of a 2.5 GPA and be in good academic standing.
- Possess proper phone etiquette.
- Professional and friendly demeanor.
- Be a team player.
- Possess high ethical and confidentiality standards.
- Good communication and interpersonal skills.
- Ability to handle competing priorities.

Work status: Part-Time, Temporary, Seasonal

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking
CSUSB is a smoke and tobacco-free campus.  See policy https://calstate.policystat.com/policy/6591951/latest/.

Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.

Advertised: Oct 13 2026 Pacific Daylight Time
Applications close: Nov 13 2026 Pacific Standard Time

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