Commercial Project Manager

Ks-Olathe-mid

OtherProject & Program ManagementSupport SpecialistCommercial Project Manager

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Quick Summary

Overview

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance About the Role This role owns the handoff from signed commercial contract to commissioned system.

Technical Tools

OtherProject & Program ManagementSupport SpecialistCommercial Project Manager

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

About the Role

This role owns the handoff from signed commercial contract to commissioned system. You receive completed sales packages from our commercial sales team and translate them into executable work orders, schedules, and service plans — then drive each project through to customer sign-off.

You'll have direct authority over install technicians, fabrication, and service technicians on active commercial projects. You're not coordinating by asking nicely. You're running the job, holding the schedule, and intervening when things slip before they become customer problems.

This position reports to the Commercial Service Manager and works daily alongside our commercial sales team, service leads, and field technicians. Our commercial accounts include hospitals, dialysis clinics, surgery centers, manufacturers, and other critical-use facilities throughout the Midwest.

This role is right for someone who has run projects in a trade, service, or industrial environment — who knows what it takes to keep crews coordinated, customers informed, and jobs on schedule without constant hand-holding from above.

What You'll Own

Intake & Planning

Review every closed commercial deal before scheduling begins — confirm site specs, equipment requirements, and full installation scope
Identify gaps in the sales package early and resolve them before they create delays in the field

Scheduling & Coordination

Assign install techs, fabrication, and service technicians to jobs based on requirements, skill sets, and capacity
Stage equipment and materials ahead of job start — no crew shows up without what they need
Hold authority over tech assignments and scheduling on active commercial projects

Job Tracking

Maintain real-time visibility on all active projects
Flag delays, scope changes, and resource conflicts before they hit the customer
Drive resolution when timelines slip — don't wait for someone else to notice

Handoff Management

Own the formal transition from installation completion to ongoing service
Ensure the service team has complete documentation, site specs, and customer expectations before the project closes

Internal Communication

Keep sales informed on job status throughout the project lifecycle
Keep service informed on customer expectations and commitments made during the sales process
Absorb the friction between functions so reps and techs can focus on their jobs

What We're Looking For

Required:

3+ years of project coordination, project management, or operations coordination experience in a trade, service, industrial, or construction environment
Demonstrated ability to direct crews and hold schedules — not just facilitate meetings
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Exceptional organizational skills with the ability to manage multiple active projects simultaneously
Strong verbal and written communication — you can translate between a sales rep and a field technician without losing either of them
Valid driver's license and ability to travel to customer sites as needed

Preferred:

Experience in water treatment, HVAC, medical equipment, or a related technical service field
Familiarity with service management software or field service platforms
CADD or equipment specification experience
PMP or equivalent project management credential

Why Culligan of Greater Kansas City

We're a third-generation, family-owned franchise with 70+ years of history in the Kansas City region. Women-owned and led for two generations. Roughly 70 employees across three territories serving 40,000+ customers.

Our culture is one of the reasons people build careers here — many of our team members have been with us for 10, 20, and 30+ years. We invest in professional development, promote from within, and take team culture seriously. If you want to work with people who take the job seriously and still enjoy coming to work, this is the right place.

This role has a clear growth path into Commercial Operations leadership as our division expands. We're building the commercial structure now — and this person will be a core part of how we do it.

Benefits