culligan-careers2mo ago

Part- Time Customer Support Representative

Sc-Easley-mid

OtherCustomer Support Representative

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Quick Summary

Technical Tools

OtherCustomer Support Representative

Benefits:

Employee discounts
Flexible schedule
Opportunity for advancement

Job Summary
Culligan Water is looking for a friendly and reliable Customer Service Representative to join our team part-time (3 days per week, flexible on which days and may vary week to week). In this role, you’ll work directly with customers to help with orders, answer questions, and make sure they’re taken care of.

We’re looking for someone who’s organized, easy to talk to, and enjoys helping people while keeping things running smoothly behind the scenes.

Responsibilities

Answer customer questions and help resolve issues
Process orders and keep customer accounts up to date
Build strong relationships with customers and support sales efforts
Schedule service and delivery appointments
Work with the service and operations teams to keep schedules on track
Reach out to customers about additional services or maintenance plans
Pass along more complex issues to the right team when needed

Qualifications

High school diploma or GED
At least 1 year of customer service experience
Good time management and organizational skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Strong communication skills, both written and verbal

About Culligan
Culligan is a global leader in water solutions, helping homes and businesses get access to cleaner, better water. We offer a range of products like water softeners, filtration systems, and drinking water solutions designed to improve everyday life.