CUSTOMER SERVICE COORDINATOR (LOGISTICS FOCUS) WITH LITHUANIAN LANGUAGE SKILLS

Coordinate daily customer service and logistics operations

Ensure efficient order processing, transportation coordination, and delivery follow-up

Support warehouse and transport operations to ensure efficient and cost-effective logistics

Professionally and proactively handle customer inquiries, shipment-related issues, and claims

Monitor deliveries and resolve operational challenges through analysis and corrective actions

Review and approve logistics-related invoices

Support freight tendering processes and cooperation with logistics service providers

Ensure compliance with customs regulations, Incoterms, and transportation requirements

Maintain logistics reporting and support continuous improvement initiatives

Act as the main point of contact between customers, suppliers, and internal teams

Relevant education in logistics, supply chain management, customer service, or a related field

Previous experience in customer service and logistics coordination

Understanding of international logistics operations and supply chain processes

Strong communication and problem-solving skills

Ability to work independently and manage multiple priorities simultaneously

Good analytical and organizational skills

Experience working with ERP or logistics systems will be considered an advantage

Excellent English language skills and Lithuanian language skills (for cooperation with international clients)