Junior Business Analyst

At Cytora, now an Applied Systems company, our AI-powered platform is reshaping how insurers and brokers connect, decide, and grow across the global insurance ecosystem. We move fast, think big, and build things that matter. If you’re energized by meaningful innovation and want to shape what’s next in Insurtech, this is where that work happens.

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  Support day-to-day work within the client delivery team, contributing to sprint planning, backlog refinement, and risk identification under the guidance of your Delivery Manager.

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  Work alongside Mid and Senior Level BAs to develop your understanding of client delivery, best practices, and the broader BA function.

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  Participate in client discovery workshops, learning to identify opportunities for Cytora to add value.

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  Help translate client business needs into clear requirements, user stories, and process designs.

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  Assist in identifying data inputs, system integration points, and exception scenarios during solution design.

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  Support analytical reporting of product performance using tools such as Thoughtspot.

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  Learn to design and document AI-driven workflows, including prompt strategies and reporting processes.

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  Look for opportunities to improve efficiency through AI tools — including automating repetitive tasks and improving documentation.

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  Support test activities including writing acceptance criteria, assisting with UAT, and documenting edge cases.

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  Collaborate within agile delivery teams, learning to manage priorities and dependencies.

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  Contribute to continuous improvement by monitoring live solutions and flagging areas for enhancement.

If this role sounds like the right next move, we’d love to hear from you. You might bring:

• Some Business Analysis experience or relevant transferable skills (internship, placement, or early career welcome).

• An interest in or exposure to the insurance sector (underwriting, claims, policy administration, or distribution) is a plus — but not essential.

• A willingness to learn how to engage with clients and stakeholders in a professional, confident manner.

• Curiosity about AI tools — including prompt engineering and AI-assisted workflows — and a desire to develop hands-on skills.

• Strong written and verbal communication skills.

• Multilingual skills are a bonus — fluency in English is required, additional languages are advantageous.
  

We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are always conducted by real humans.

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.