Solutions and Implementation Engineer

At Cytora, now part of Applied Systems, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here.

You'll be the technical orchestrator behind our customer implementations — owning the journey from kick-off through go-live. You'll also sit at the crossection of Product, and Customer Success. As the go-to Cytora product technical guru, you'll be cross-collaborating and supporting Customer Success during deliveries, closing the loop with Product on bugs, feature requests, and general product feedback and backing up our Solutions Consultants with your in-depth product knowledge.

You're not just integrating the product — you're using your experience to advise customers on how to integrate it well. Through thorough technical discovery and understanding of their business use cases, you'll help them design the right shape of solution and communicate it fluently to a mixed audience of developers, architects, and business stakeholders.

As an AI company still at the frontier of an ever-evolving technology, your appreciation for this space will set you up to confidently advise and educate our customers on how we use AI to digitize their workflows — and keep you curious enough to stay ahead of what's coming next.

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We’re building the future of insurance and we’re doing it together. At Cytora, now part of Applied Systems, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes.

We foster a culture that values who you are and recognizes that you’re more than your role: you’re a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day.

We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them.

Here's what you can expect when you join us:

• Competitive salary

• Flexible working and remote options

• Professional development budget and conference access

• Annual company retreats

• A mission-driven culture that puts people first

This role is remote and we are looking for individuals based in Central US.

Additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage.

We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.