Senior Engineering Operations Admin

About Us:
DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.

We are seeking a Senior Engineering Operations Administrator to elevate our Atlassian ecosystem to institutional-grade standards. In this role, you will be the architect of our "System of Record," ensuring our Jira instance meets the rigorous security, audit, and governance requirements expected of a leading financial institution. You will transition our workflows from flexible startup processes to a robust, fully auditable framework, working closely with our security and IAM teams to maintain a hardened environment.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

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  Governance & Control: Design and enforce workflows that satisfy SOX, PCI-DSS, and GDPR requirements. This includes implementing mandatory "separation of duties" and automated approval gates for production changes.

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  Audit Documentation: Maintain a pristine, immutable history of configuration changes. You are responsible for ensuring that the "Chain of Custody" for every software release is easily retrievable for internal and external auditors.

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  Change Control Process: Implement a formal "Sandbox-to-Production" lifecycle for all Jira configuration updates. Every change to the Jira environment must itself follow a documented approval path.

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  Access Collaboration: Work cross-collaboratively to ensure Atlassian Guard, SSO, and MFA configurations align with our "Least Privilege" security posture.

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  Executive Visibility: Build advanced dashboards that monitor "Material Risk" and project health, providing the leadership team with real-time data on compliance posture and engineering velocity.

• DevOps Integration: Deep integration with GitHub Enterprise and CI/CD pipelines to automate the linking of Jira tickets to code commits.

• Data Sovereignty: Knowledge of Atlassian Data Residency to ensure compliance with regional financial data storage laws.

• Advanced Scripting: Proficiency in ScriptRunner for complex workflow validations (e.g., ensuring no user can transition a ticket they originally created).

• Experience: 5+ years in Jira Administration, specifically within the Financial Services or Banking sectors.

• Audit Expertise: Proven experience participating in formal regulatory audits or SOC2 Type II examinations.

• The "Zero-Trust" Mindset: You treat Jira configuration with the same rigor as a production banking application, valuing stability and auditability over "quick fixes."

• Bonus Points: Experience with Atlassian Guard (Access) or Identity Management is a plus, though you will be supported by a dedicated IAM Engineer.