DHSS Manager of Base Technologies

Introduction

Make a Difference with DHSS\r\nOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.\r\nWe offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.\r\nFor more information, please visit https://dhss.delaware.gov/dhss/ today!\r\n

Summary Statement

The incumbent is the manager for the Department of Health and Social Services (DHSS) Base Technologies unit.� Responsibilities include overseeing DHSS database, web presence, and application presentation systems, leading the department’s disaster recovery and business continuity governance, and being a change agent for DHSS cloud services.� The DHSS Manager of Base Technologies will also oversee application data migration processes, maintenance activities, and system upgrades for the DHSS Information Resource Management unit.\r\n

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.\r\n\r\n Determines long-range departmental goals and objectives with respect to Information Technology (IT) architecture, platforms and emerging technologies. Defines solutions for needed capacity increase of information technology hardware/software.\r\n Develops standards and procedures to ensure hardware, software, database, and/or other problems are handled effectively.� Evaluates and selects emerging technologies to enhance departmental standards. \r\n Provides planning and coordination to provide for new or improved service levels to users.� Selects, acquires, implements, and supports technologies to maximize effective use and ensure the reliability, availability, and performance of the various systems.\r\n Directs, manages, and coordinates the various skills of information technology staff. Ensures employee performance is maximized to provide effective and efficient operations.� Plans, assigns, reviews and evaluates work.� Provides adequate and related training for new hires and current employees to ensure maximum performance standards and needed resources are available within budget.\r\n Coordinates activities to ensure the provision of integrated services to customers.�\r\n Develops and monitors budget.\r\n May support a 24x7 operational environment, which may require extended hours, including engagement outside normal working hours.\r\n May lead and/or support IT audit, IT security, and/or IT compliance activities.\r\n Performs related work as required.\r\n\r\n

Job Requirements

JOB REQUIREMENTS for DHSS Manager of Base Technologies \r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas:\r\n\r\n Three years experience in information technology project management which includes planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of IT projects. \r\n Three years experience in maintaining computer platform operations, components, configurations, and hardware and software functions for base technologies such as database software platform technology, disciplines, or technology science. \r\n Six months experience in conducting information systems needs and requirements analysis. \r\n Coursework, training and/or work experience in selecting technologies in accordance with State architectural standards and best practice. \r\n Coursework, training and/or work experience in budget administration which includes managing, developing, analyzing and implementing budgets; developing strategic plans and establishing internal control. \r\n Coursework, training and/or work experience in of contract administration which includes overseeing the development and negotiation of contracts and bid specifications; managing bid openings; awarding and executing contracts. \r\n Coursework, training and/or work experience in staff supervision, which may include performing as a lead worker overseeing the work of others. \r\n\r\n

Additional Posting Information

The State of Delaware recognizes the value of�telework and flexible working schedules.�This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.\r\n

Conditions of Hire

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.\r\nCriminal background check:�A satisfactory criminal background check is required as a condition of hire. �The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.\r\n\r\nApplicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our�Job Seeker Resources.\r\nDHSS does not provide employment-based sponsorship.\r\n

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\n\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at�StateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.�\r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting�delawarerelay.com.�\r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�\r\n