Public Information Officer

Introduction

�\r\n\r\n�\r\nDOT – Motor Vehicles\r\nThe mission of the Division of Motor Vehicles is to provide excellence in transportation by providing courteous and efficient service to the public while protecting Delaware residents by establishing the validity of licensed drivers and ensuring safe and non-polluting vehicles are operated on Delaware roadways. Also, by providing a safe, efficient and environmentally sensitive Toll network that offers a variety of convenient, cost-effective options for processing all vehicular traffic.\r\nClick here to learn more about DelDOT Motor Vehicle Division.\r\n

Summary Statement

This incumbent will be expected to provide excellent customer service, respond to escalated inquiries, attend on and off-site events which may occur at night and on the weekends, assist with designing graphics for a variety of platforms, help manage and monitor the Division's social media channels, create and edit brochures and forms, and provide internal support for the Division. Experience in graphic design, photography, marketing, advertising, social media, customer service and writing for numerous situations is required.\r\n

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.\r\n\r\n\r\n\r\n\r\n Six months experience in the use of Social Media as a public relations networking method (i.e. Facebook, Twitter).\r\n Six months experience using software for graphic design, video editing and web development.��\r\n\r\n\r\n

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.��\r\n\r\n Gathers, organizes, and formats information related to an agency's goals, objectives and services.\r\n � \r\n Promotes an agency's image consistent with the overall direction of the agency.\r\n � \r\n Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies. \r\n � \r\n Encourages participation in the use of agency services.\r\n � \r\n Coordinates and conducts public meetings, media events or educational programs.\r\n � \r\n Ensures a mutual sharing of information with other agencies, media and the general public.��\r\n �� \r\n May supervise staff. \r\n\r\n

Job Requirements

JOB REQUIREMENTS for Public Information Officer \r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas: \r\n\r\n\r\n Six months experience in public relations or�media relations to establish and promote a positive image�and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media,�speech writing, writing/editing, marketing, advertising,�or special events. \r\n Six months experience�in gathering, organizing, formatting and translating or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media. \r\n Six months experience�in public speaking which includes gathering, preparing and presenting information to the public or media groups. \r\n Knowledge of developing, planning and directing public events, campaigns, programs or services to meet community needs. \r\n\r\n

Conditions of Hire

Pre-employment Drug Testing:� Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.\r\n\r\n\r\nApplicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.\r\n\r\n\r\nAll new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.\r\n

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\n\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at�StateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.�\r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting�delawarerelay.com.�\r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�\r\n