Quality Control Support Specialist

Belize·Belmopanmid

OtherSupport Specialist

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Quick Summary

Key Responsibilities

Handling large,

Requirements Summary

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine,

Technical Tools

OtherSupport Specialist

We are looking for a Quality Control Support Specialist who wants to take ownership for performing user interface testing on consumer-facing websites and proprietary web applications. You will take your expertise in identifying and documenting defects for review and resolution and use it to ensure the quality of all deliverables. You will focus on supports continuous improvement efforts and contributes to overall company performance and client satisfaction.

Here is more of what you’ll get to do:

Handling large, site-sized quality control tasks with exceptional detail taking several hours to complete

Handling smaller quality control tasks ranging in size from five minutes to twenty minutes to complete

Managing a daily queue of work and be flexible to handle requests as they occur

Test websites and platform projects by following written and verbal test procedures.

Analyze and report visual and functional deficiencies.

Evaluate accuracy of content and security protocols.

Create and maintain documentation, processes, and procedures.

Troubleshooting quality issues

Recommend process improvements.

Liaise with the different departments in production.

Additional duties assigned from time to time.

Associates Degree in Information Technology or related field

Basic knowledge in HTML/CSS

Skilled in Microsoft Office Suite (Outlook, Word, Excel etc.)

Working knowledge of web services

Quality Control experience is a plus.

Excellent command of the English language with exceptional writing, communication, and multi-tasking skills

Ability to adapt to changing business needs.

High attention to detail and ability to follow specific directions.

Ability to maintain the integrity of customer websites.

Type at least 40 WPM.

Excellent time management & Problem Solving/Analysis.

Strong work ethic and a demonstrated ability to work effectively in a team setting or work independently when needed.

Project management experience and ability to take ownership of daily projects needs and provide progress updates.
Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment, including consistent use of video conferencing, collaboration tools, and proactive communication practices while maintaining a professional on-camera presence.

Personal development:

Keep up to date with DSBL’s Employee Handbook and Acceptable Use Policy.

Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!

Who we are:

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.

LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.