SAP Sr. Organizational Change Management (OCM) Lead

• →OCM Strategy & Planning:
  • →Develop and implement a robust OCM strategy and detailed OCM plan aligned with the overall SAP program objectives and company culture.
  • →Conduct comprehensive change impact assessments to identify areas of significant change for various stakeholder groups.
  • →Define and track OCM metrics and KPIs to measure the effectiveness of change initiatives.
• →Stakeholder Engagement & Communication:
  • →Identify, analyze, and manage key stakeholders across all levels of the organization.
  • →Develop and execute a comprehensive communication plan, including messaging, channels, and frequency, to keep stakeholders informed and engaged throughout the SAP journey.
  • →Facilitate workshops, town halls, and other engagement activities to foster understanding and solicit feedback.
• →Training & Readiness:
  • →Collaborate with training teams to design and deliver effective SAP training programs (e.g., end-user training, train-the-trainer).
  • →Ensure training content is tailored to specific roles and business processes.
  • →Assess organizational readiness for go-live and develop mitigation strategies for identified gaps.
• →Resistance Management & Adoption:
  • →Proactively identify potential resistance to change and develop strategies to address it.
  • →Work with leadership to champion the change and reinforce desired behaviors.
  • →Implement adoption strategies to ensure sustained use of new SAP processes and systems post-go-live.
• →Leadership Alignment & Sponsorship:
  • →Partner with program leadership and executive sponsors to ensure strong alignment and active sponsorship of the SAP initiative.
  • →Coach and advise leaders on their role in driving change and communicating the vision.
• →Team Leadership & Mentorship:
  • →May lead and mentor a team of OCM specialists or analysts, providing guidance and fostering their professional development.
  • →Collaborate effectively with cross-functional teams (e.g., IT, functional consultants, business process owners).
• →Tool & Methodology Expertise:
  • →Leverage industry-standard OCM methodologies (e.g., Prosci ADKAR) and tools to support change initiatives.
  • →Continuously seek opportunities to improve OCM processes and practices.

• Education: Bachelor's degree in Business Administration, Human Resources, Organizational Development, Communications, or a related field. Master's degree preferred.
• Experience:
  • 10+ years of progressive experience in Organizational Change Management, with at least 5+ years specifically leading OCM for large-scale SAP implementations (e.g., S/4HANA, ECC).
  • Proven experience in developing and executing comprehensive OCM strategies, communication plans, and training programs.
  • Demonstrated success in driving user adoption and managing resistance in complex project environments.
  • Experience working with global or multi-national organizations preferred.
• Technical Skills:
  • Strong understanding of SAP modules and their impact on business processes.
  • Proficiency with OCM methodologies and frameworks (e.g., Prosci ADKAR certification highly desirable).
  • Excellent proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
  • Experience with change management software or collaboration tools (e.g., SharePoint, Confluence) is a plus.
• Soft Skills:
  • Exceptional communication (written and verbal), presentation, and interpersonal skills.
  • Strong leadership, influencing, and negotiation abilities.
  • Ability to build strong relationships and work collaboratively with diverse stakeholders at all levels.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

A proactive, results-oriented, and adaptable mindset.