Intern - Undergraduate

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

About the Role 

Deltek's Data Science and Enablement Engineering team is looking for an Intern to support analysis and semantic modeling of customer health and CRM data. You'll work directly with data scientists, data modelers, and business stakeholders to turn raw data into insights that inform how we understand and support our customers. This role isn't just technical: you'll spend real time with business users, asking questions, pressure-testing assumptions, and making sure the data work answers the question being asked. 

Recent and ongoing projects on the team include analyzing license expansion opportunities, identifying cross-sell potential, building churn risk models, standing up an MCP server for AI, and creating a unified semantic model to provide a source of truth to AI. You may contribute to similar initiatives. 

What You'll Do 

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  Meet directly with business stakeholders to elicit requirements, ask clarifying questions, and translate loosely defined business problems into well-scoped analytical questions 

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  Support the team in collecting, cleaning, and analyzing customer health and CRM datasets to answer those business questions 

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  Structure data-driven approaches to solve business problems, checking back in with stakeholders as understanding evolves 

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  Perform exploratory data analysis to identify patterns, anomalies, and insights in large datasets from multiple sources 

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  Create features from structured and unstructured data, applying feature engineering techniques to enhance model performance 

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  Build visualizations and narratives that make complex analysis accessible to non-technical audiences 

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  Document methodologies, assumptions, and limitations thoroughly to ensure reproducibility and knowledge transfer 

• Currently pursuing a Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, or a related field 

• Comfort initiating conversations with business users to gather requirements and clarify ambiguous asks; this role requires more direct stakeholder interaction than a typical technical internship 

• Understanding of major data modeling paradigms (3NF, star schema, etc.) and database technology concepts 

• Proficiency in Python 

• SQL skills, with experience querying relational databases 

• Strong written and verbal communication skills 

Preferred 

• Basic understanding of machine learning concepts (regression, classification, clustering, time series, feature engineering) and comfort discussing tradeoffs and real-world applications, even without production ML experience 

• Exposure to dbt 

• Experience with Snowflake or other cloud data warehouses 

• Prior coursework or project experience with CRM, customer analytics, or churn/health-scoring data 

• Experience presenting analysis to non-technical stakeholders, or other experience directly gathering requirements from business users (client-facing roles, consulting, product work, etc.) 

Bill, what about something like this, which is a little more comprehensive and also addresses the all-too-familiar issue of people asking for money:
 
“Bad actors or scammers may try to impersonate Deltek and send fake job offers to people.  Messages from Deltek about employment opportunities will be from an @deltek.com account or Enterprise@trm.brassring.com, never from free services like Gmail or Yahoo. Please look carefully at the email address that provides any job offer, as some fake accounts are created to look like a legitimate domain name or email address.  We will also never ask you to pay money at any point in the hiring process, whether for training, equipment, background checks, or anything else.            
 
If you receive a suspicious offer claiming to be from Deltek, do not share personal or financial information. Report any suspicious communication to Secure@deltek.com and consider reporting it to law enforcement.”
  Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.

Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security.

Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this
Candidate Privacy Notice
Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.

Important: Protect Yourself from Recruitment Scams
Bad actors or scammers may try to impersonate Deltek and send fake job offers to people. Messages from Deltek about employment opportunities will be from an @deltek.com account or Enterprise@trm.brassring.com, never from free services like Gmail or Yahoo. Please look carefully at the email address that provides any job offer, as some fake accounts are created to look like a legitimate domain name or email address. We will also never ask you to pay money at any point in the hiring process, whether for training, equipment, background checks, or anything else. If you receive a suspicious offer claiming to be from Deltek, do not share personal or financial information. Report any suspicious communication to Secure@deltek.com and consider reporting it to law enforcement.