Destinationknot
Destinationknot1mo ago
USD 35000–75000/yr

Online Cruise Reservations Specialist | Entry Level

United StatesFort WorthRemoteRemoteentry
OtherHospitality & TourismReservations Specialist
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Quick Summary

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OtherHospitality & TourismReservations Specialist
Title: Cruise Reservation Specialist
Job Type: Full-time / Part-time / Remote
Location: Remote (Work from Home)
 
 
About Us:
We specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.
 
 
Job Summary:
We are looking for a detail-oriented and customer-focused Cruise Reservation Specialist to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.
 
 
  • Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
  • Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
  • Process bookings and payments while ensuring accuracy and compliance with company policies.
  • Maintain strong relationships with clients by offering personalized service and follow-ups.
  • Stay updated on cruise line promotions, policies, and travel regulations.
  • Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
  • Address client concerns and troubleshoot any booking-related issues professionally.
  • Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.
  • Previous experience in travel sales, reservations, or customer service (preferred but not required).
  • Strong knowledge of cruise lines, destinations, and travel industry trends.
  • Excellent verbal and written communication skills.
  • Ability to multitask and manage multiple bookings efficiently.
  • Sales-oriented mindset with a passion for helping clients plan memorable vacations.
  • Proficiency with online booking systems, CRM software, and Microsoft Office Suite.
  • Self-motivated and able to work independently in a remote environment.
  • Certification in travel or cruise industry (e.g., CLIA certification) is a plus.
  • Flexible work schedule with remote opportunities.
  • Exclusive travel discounts and industry perks.
  • Ongoing training and professional development.
  • Career growth opportunities within the company.

    • Listing Details

    Posted
    March 18, 2026
    First seen
    March 26, 2026
    Last seen
    April 24, 2026

    Posting Health

    Days active
    28
    Repost count
    0
    Trust Level
    51%
    Scored at
    April 24, 2026

    Signal breakdown

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    Destinationknot
    Destinationknot
    lever

    Remote travel agency specializing in destination weddings, honeymoons, and luxury group travel

    Employees
    10
    Founded
    2019
    Domain
    destinationknot.co
    Jobs
    View 328 jobs
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    DestinationknotOnline Cruise Reservations Specialist | Entry LevelUSD 35000–75000
    Apply Now