Destinationknot
Destinationknot8h ago
New↻ Repost
USD 40000–70000/yr

Online | Customer Service Representative | Hotel Bookings

United KingdomUnited Kingdom·BirminghamRemotemid
Customer Support SpecialistCustomer
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Quick Summary

Overview

Job Title: Remote Customer Service Representative – Hotel Bookings About Destination Knot: Destination Knot is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.

Key Responsibilities

Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and…

Requirements Summary

Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and…

Technical Tools
mentoring
Job Title: Remote Customer Service Representative – Hotel Bookings
 
 
About Destination Knot:
Destination Knot is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
 
Position Overview:
Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Comprehensive training and ongoing support are provided to help you succeed.
 
Key Responsibilities:
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings
 
Requirements:
Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Comfortable working independently and managing time effectively
Basic computer skills and a reliable internet connection
Interest in travel and helping clients plan memorable stays
Previous experience in customer service, hospitality, or sales is a plus but not required
 
What We Offer:
Flexible, remote work environment
Full training and access to industry resources and tools
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks through industry partners
Personal and professional development opportunities
 
Excited to help clients book amazing hotel stays?
Apply today and become part of the Destination Knot team!

Location & Eligibility

Where is the job
Birmingham, United Kingdom
Remote within one country
Who can apply
GB

Listing Details

Posted
May 12, 2026
First seen
May 12, 2026
Last seen
May 12, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
81%
Scored at
May 12, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Destinationknot
Destinationknot
lever

Remote travel agency specializing in destination weddings, honeymoons, and luxury group travel

Employees
10
Founded
2019
Domain
destinationknot.co
Jobs
View 455 jobs
View company profile

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DestinationknotOnline | Customer Service Representative | Hotel BookingsUSD 40000–70000
Apply Now