Payroll Associate

Colombia·BarranquillaFull-timemid

OtherPayroll Associate

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Quick Summary

Key Responsibilities

• Be highly consultative with clients to drive full-scope implementations from the welcome call through go-live, managing realistic expectations throughout the project.

Requirements Summary

• Be highly consultative with clients to drive full-scope implementations from the welcome call through go-live, managing realistic expectations throughout the proj

Technical Tools

OtherPayroll Associate

• Job title: Implementation Consultant

• Recruitment Notes:

• We are looking for an organized, detail-oriented, and customer-focused individual with strong communication skills and a results-driven mindset.

• The candidate must be proactive, analytical, and capable of managing multiple projects in a structured manner, ensuring a smooth transition and an excellent customer experience from the start.

• Experience in administrative and client-facing roles is required. Experience in accounting or payroll management is a plus.

• About the Role:

• Our platform is an all-in-one solution for Payroll, HR, and Time & Labor Management. Execupay unites innovative products with white-glove customer service to empower customers, allowing them to focus on their business.

• The Implementation team owns the customer experience from the beginning by delivering a best-in-class implementation of our solutions.

• As an Implementation Consultant, you will understand a client’s requirements and configure our solution to meet their needs. You will vet client data and thoroughly test the site to ensure a smooth release and a positive client and employee experience.

• From the start, you will have a consultative approach to enable clients to utilize our solutions to their fullest potential.

• Responsibilities:

• Be highly consultative with clients to drive full-scope implementations from the welcome call through go-live, managing realistic expectations throughout the project.

• Partner with internal consultants and stakeholders across services to deeply and jointly understand clients’ business needs and drive optimal configuration of our all-in-one solution.

• Review and evaluate data to determine proper system configuration regarding historical data, employee information, and company-level data.

• Review tax returns (940, 941s, and state quarterly returns), payroll registers, deductions, and earnings taxability to ensure proper platform setup.

• Enter client YTD/prior payroll information into the Execupay system.

• Consult and support clients through their first two successful on-cycle payroll runs.

• Serve as a client advocate within Execupay to identify and resolve any concerns that may detract from an optimal implementation experience.

• Effectively transition clients to our Payroll team for ongoing support and consultation once they’re live.

• Skills and Qualifications:

• Previous client management experience, handling multiple clients and projects simultaneously.

• 1–2 years of experience in Payroll.

• Demonstrated ability to be consultative with clients, leading with a sense of urgency to respond to and resolve issues.

• Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities.

• Excellent written and verbal communication skills.

• Strong complex problem-solving abilities and knowledge of industry best practices.

• Strong organizational and project management skills to effectively multitask.