Dnb
Dnb8d ago
New

R-19682 (Desktop Specialist)

Mumbai - IndiaEmployee: Full Timemid
Other
0 views0 saves0 applied
Apply Now

Quick Summary

Overview

Designation: Desktop Specialist.Function: IT.SBU: Technology.Location: Mumbai Provide Level 1 & 2 desktop support for Windows 11 and macOS devices, including laptops, desktops, and peripherals.

Technical Tools
Other
Designation: Desktop Specialist.
Function: IT.
SBU: Technology.
Location: Mumbai
  • Provide Level 1 & 2 desktop support for Windows 11 and macOS devices, including laptops, desktops, and peripherals.
  • Troubleshoot hardware, OS, application, VPN, Wi-Fi, certificate, and access-related issues through remote and onsite support.
  • Manage incidents and service requests in ITSM tools, ensuring timely resolution and adherence to SLAs.
  • Perform device provisioning, imaging, upgrades, refreshes, software installations, and redeployments.
  • Support Microsoft 365, Teams, Outlook, security applications, and other approved enterprise tools.
  • Maintain IT asset inventory, device audits, user account support, and compliance with security policies.
  • Collaborate with Security, Network, and Identity teams while supporting technology rollouts, office moves, and knowledge-sharing initiatives.
  • 3-7 years of experience in Desktop Support, End User Computing (EUC), or IT Operations, supporting Windows 11 and macOS environments.
  • Strong expertise in PC/Mac hardware troubleshooting, break-fix support, device provisioning, and peripheral management.
  • Hands-on experience with ITSM platforms, remote support tools, software deployment, and device lifecycle management.
  • Good understanding of networking fundamentals, including Wi-Fi, VPN, DNS, certificates, and connectivity troubleshooting.
  • Excellent customer service, communication, and stakeholder management skills with a strong focus on SLA adherence.
  • Proven ability to prioritize workloads, resolve issues efficiently, and demonstrate ownership, accountability, and attention to detail.
  • Diploma or Bachelor's degree in IT/Computer Science or related field; Microsoft, Apple macOS, and ITIL certifications are an added advantage.

    • Location & Eligibility

    Where is the job
    Mumbai - India
    Hybrid — some on-site time required
    Who can apply
    Same as job location

    Listing Details

    Posted
    August 12, 2026
    First seen
    August 17, 2026
    Last seen
    August 20, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    45%
    Scored at
    August 17, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position
    Dnb
    Dnb
    lever
    Employees
    30
    Founded
    1993
    Domain
    dnbcons.com
    Jobs
    View 251 jobs
    View company profile

    4 other jobs at Dnb

    View all →

    Explore open roles at Dnb.

    Dnb
    Account Executive I, Tier 2 Insurance Vertical (R-19814)
    USD 68100–114400
    Employee: Full Time    Dnb
    Associate Account Executive (R-19789)
    Employee: Full Time    Dnb
    Product Analyst II (R-19770)
    Employee: Full Time    Dnb
    Building Maintenance Specialist (R-19763)
    Employee: Full Time

    Similar Other jobs

    View all →
    StripeStripe
    Head of Startups and Velocity Sales Development
    StripeStripeRemote
    Risk Strategist, Onboarding & Compliance
    Remote
    StripeStripe
    Risk Operations Associate (CDMX) - User Policy Operations
    StripeStripe
    Risk Operations Associate
    StripeStripe
    Product Support Specialist
    StripeStripe
    Product Support Specialist
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    DnbR-19682 (Desktop Specialist)
    Apply Now