Dnb25d ago

Specialist II, Tier 3 US & Canada (R-19018)

Jacksonville - Florida - United StatesEmployee: Full Timemid

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Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics,

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OtherTier

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Specialist II is responsible for cultivating customer relationships, gaining a deep understanding of their business challenges and determining where D&B can provide value. This role requires a deep understanding of Dun & Bradstreet’s product offerings and the specific business concerns facing our customers.

Be a trusted advisor, deeply understanding the customer’s business challenges and proactively address their evolving needs, all while making a lasting impact at the highest levels of business

New account development and/or expanding existing accounts through maintaining revenue stream through successful renewal of existing business, and cross-sell and up-sell of new opportunities in a dedicated set of D&B solutions within an established portfolio of clients

Map Dun & Bradstreet’s solutions to customer needs, ensuring a deep understanding of how our solutions can address specific business challenges, while demonstrating subject matter expertise

Contribute to account-specific strategy by identifying customer needs through meeting with key influencers and stakeholders across the client organization

Demonstrate product capabilities, overcome objections and create a customer-specific buying vision

Drive credibility by combining use case expertise with vertical experience to demonstrate compelling success stories that will help drive business outcomes for customers

Act as a bridge between customers and product development teams, conveying feedback and insights that can inform product enhancements and innovation

Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting

Actively participate in Account Planning, Business Reviews, Quarterly Solutions reviews as required

This role is intended for a fully qualified, experienced professional

Complete required D&B certifications

Additional duties as assigned

Years of Relevant Experience: 8 to 12 years

Bachelor's Degree: Required

Master's Degree: Preferred

Minimum of eight (8) years prior experience in selling new solutions and/or upselling existing solutions to clients and generating significant revenue growth, proven by a track record in a similar environment

Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth

Demonstrable track record in managing complex sales and managing multiple senior stakeholders

Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment

Possesses excellent industry-leading sales methodology, salesforce.com, MS-Excel, MS-PowerPoint and MS-Word skills

Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success

Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Expected to travel onsite to customers for the interest of business at least 25% of the time

External Clients, Pre-sales, Relationship Managers, Client Success, Marketing, Deal Management, Legal, Data, Product, Delivery and Customer Service Team members

Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Ability to sit, speak and operate telephone and/or computer for long periods of time

Ability to handle pressure, stressful conditions, and conflict resolution

Ability to work day, evening and/or weekend hours as needed

Ability to travel by any form of transportation

Expected travel at least 25%