Doctrine3mo ago

Head of Business Operations

France·ParisFull-timeexecutive

OperationsOtherManagementBusiness OperationsBusiness Operations Manager

4 views0 saves0 applied

Apply Now

Quick Summary

Overview

Our Mission ⚖️ Since 2016, Doctrine has been committed to a major democratic challenge: making the law more accessible. We are the first AI-powered legal platform that helps lawyers and legal professionals free themselves from repetitive, time-consuming tasks so they can focus on what truly…

Key Responsibilities

As an Head of Revenue Operations, your primary objective is to contribute to ARR growth. You will be responsible for managing, structuring, organizing, and scaling the Revenue Operations team of six people, composed of Ops Engineers, Revenue…

Technical Tools

salesforcecustomer-successperformance-managementproject-managementsaas

Our Mission ⚖️

At Doctrine, we're building Europe's leading legal AI platform.

Our belief? Law shouldn't be slowed down by repetitive tasks. It should be augmented by a specialised AI, designed to understand, analyse and produce legal reasoning at the highest standard.

Our ambition? To help legal professionals work with greater reliability, efficiency and peace of mind, through a single, comprehensive and secure platform.

Today, 27,000 legal professionals across five countries (France, Italy, Germany, Spain and Luxembourg) trust us to do just that.

Our growth is guided by a clear approach: a global vision, grounded in a deep understanding of local specificities.

Behind this ambition, a team of around 250 people, united around one goal: supporting lawyers and legal professionals at every stage of their work, from research to drafting.

And we're just getting started.

Doctrine’s growth is driven both by organic expansion, with new product launches and entry into new international markets, and by external growth, with four acquisitions in the past three years. In 2025, Doctrine serves 25,000 customers, with 30 new customers every day, across four countries: France, Germany, Italy, and Luxembourg. We sell five products and have more than 120 people in our Go-To-Market teams, including over 100 sales representatives.

Your role

As an Head of Revenue Operations, your primary objective is to contribute to ARR growth. You will be responsible for managing, structuring, organizing, and scaling the Revenue Operations team of six people, composed of Ops Engineers, Revenue Operations, a Business Data Analyst, and a Salesforce Tech Lead. Your mission is to increase the operational efficiency of Go-To-Market activities, standardize tools and processes, ensure strong data governance and reporting, and support the acceleration of our commercial performance across our four markets, France, Italy, Germany, and Luxembourg.

Reporting to the VP Marketing & Revenue Operations, you will work closely with Sales leadership, including VP, Heads of, and Managers, and in strong collaboration with Sales, Customer Success, Marketing, Growth, and Finance teams. You will drive strategic projects aimed at improving go-to-market performance and accelerating product adoption across our customer base.

Key responsibilities

Management and leadership

Manage, coach, and organize the Business Ops team to ensure strong alignment, high delivery standards, and effective prioritization.

Hire and develop the team.

Own and structure the Ops roadmap in partnership with business teams, including Sales, Growth, Finance, and Marketing.

Build and foster relationships across Go-To-Market and Tech teams at all levels.

Tools and process organization

Standardize, document, and continuously improve the core processes supporting Sales, Marketing, Growth, and Finance.

Drive the integration and adoption of the Go-To-Market tech stack, including Salesforce and all connected third-party tools.

Define and execute the roadmap for technical and functional improvements in line with business priorities.

Data and performance management

Ensure data quality, availability, and consistency across CRM, product, and finance systems.

Oversee the development of dashboards that enable effective monitoring of commercial and operational performance.

Promote a data-driven culture and facilitate access to insights for all teams.

Direct support to Revenue teams

Act as a trusted operational partner for Sales teams, identifying and leading initiatives that remove friction and improve efficiency.

Ensure strong coordination between Ops, RevOps, and the Tech Lead to deliver robust and scalable solutions.

Contribute to cross-functional initiatives that accelerate sales effectiveness and international growth.

What we are looking for

Experience and skills

- At least 5 years of management experience in Operations, Revenue Operations, or cross-functional project management in a SaaS environment.

- Background in a system integrator, software vendor, consulting, or RevOps is welcome.

- Proven experience managing multidisciplinary teams with excellent organizational skills, rigor, and prioritization ability.

- Strong understanding of Sales processes, CRM systems, ideally Salesforce, and data.

- Ability to structure processes, lead complex projects, and align diverse stakeholders.

- Strong problem-solving, analytical, and strategic thinking, comfortable with key SaaS metrics.

- High level of autonomy, ownership, and results orientation.

- Professional-level English required. Experience in multicultural environments is a plus.

🏡 A flexible remote work policy, allowing up to three days of remote work per week (depending on your team).

🌴 A flexible leave policy

🌱 Real internal mobility opportunities

🏄‍♂️ Regular team events

📚 A genuine focus on individual and collective learning, with a €750 annual budget for any training related to your role, plus team-wide and company-wide training sessions

🏋️‍♀️ A Gymlib subscription for sports and wellness activities

🧘 Free access to the Moka.care mental health support platform, including up to 6 individual sessions per year

👩‍⚕️ Health insurance with Alan

🍱🚲 A Swile card for meal vouchers and sustainable mobility allowance (€66.60/month)

💡 Discounts and perks via our Works Council (CSE) on the Happypal platform

🍏 Brand new Apple equipment

At Doctrine, our 4 values guide us every day as we work to move things forward.

Responsibilities

~1 min read

Research shows that women in particular tend not to apply for a role when they don't meet every single requirement. To put your mind at ease: this job description is a guide, nothing more.

If Doctrine interests you, we'd love to hear from you!

All our roles are open to people with disabilities. Feel free to bring it up at any point during the process. We're committed to putting in place whatever adjustments are needed to ensure a working environment that works for everyone.