Clinical Success Manager

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

As a Clinical Success Manager, you will play a key role in driving the successful adoption of AI-powered solutions within health systems. You’ll partner closely with clinical stakeholders and internal teams to ensure our tools integrate seamlessly into real-world workflows and deliver meaningful value at the point of care. Your work will focus on reducing administrative burden, enhancing clinical efficiency, and helping shape how AI supports clinicians in practice.

This role can be filled in our San Francisco headquarters OR remotely in the U.S.

• Lead onboarding and enablement efforts for clinical users, including delivering training, developing educational materials, and supporting adoption strategies across client organizations
• Build and maintain strong relationships with clinicians, operational leaders, and executive stakeholders to ensure long-term success and engagement
• Gather and synthesize feedback from users to inform product improvements and influence roadmap priorities
• Partner cross-functionally with product, engineering, and design teams to represent the voice of the clinician and ensure solutions align with real-world workflows
• Track and analyze usage patterns, adoption trends, and outcome metrics to measure success and communicate impact to both internal and external stakeholders
• Support go-to-market efforts by contributing to demos, client discussions, and thought leadership around AI in clinical settings

• 5+ years of clinical experience (e.g., MD, DO, NP, PA) or equivalent deep exposure to clinical environments
• Familiarity with Epic and a strong understanding of clinical workflows and key integration points
• Experience working with AI tools in a clinical setting
• Demonstrated ability to drive adoption of new tools or initiatives within healthcare settings
• Experience working cross-functionally in dynamic, fast-paced environments
• Strong communication skills, with the ability to engage both frontline clinicians and senior leadership

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 85% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visit Doximity.com.

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Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.