Dozee
Dozee2mo ago
USD 60000–70000/yr

Manager – Field Clinical Operations

United StatesUnited States·HoustonFull Timemid
OperationsOtherOperations ManagerClinical Operations
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Quick Summary

Overview

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company.

Technical Tools
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Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting  journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

Role Overview

The Operations Manager – Field Clinical Operations is responsible for overseeing all Field Clinical Coordinators (FCCs) nationwide while remaining actively involved in field execution. This is a hands-on leadership role that includes training FCCs, supporting device installations, troubleshooting issues, and working directly with Skilled Nursing Facilities (SNFs) across the U.S. Extensive travel is required.
  • Field Team Leadership
  • Manage, coach, and support FCCs across the U.S.
  • Lead onboarding and training of new FCC hires
  • Conduct regular field visits and provide performance feedback
  • Act as escalation point for complex operational or customer issues
    • Installation, Training & Field Support
  • Lead and support RPM device installations, setup, and validation
  • Train nurses and care teams on device usage, workflows, and best practices
  • Troubleshoot hardware, software, and connectivity issues in the field
  • Ensure devices are properly maintained and updated
    • Operational Planning & Coordination
  • Plan and coordinate installation schedules, travel, and logistics
  • Support device inventory, shipping, and deployment tracking
  • Ensure efficient use of field resources across multiple facilities
    • Compliance & Quality
  • Ensure HIPAA, safety, and infection-control standards are followed
  • Maintain accurate documentation of installations and service activities
  • Provide feedback to product, engineering, and leadership teams
    • Customer Engagement
  • Work directly with SNF administrators, nursing leadership, and maintenance teams
  • Support long-term relationships with customer sites

  • CNA, Paramedic, or Medical Assistant (MA) certification (at least one required)
  • 3–5+ years’ experience in clinical operations, medical devices, or healthcare technology
  • Experience in SNFs or long-term care strongly preferred
  • Valid driver’s license and willingness to travel extensively nationwide
  • Strong communication, organization, and problem-solving skills
  • Competitive salary
  • Paid holidays
  • Travel reimbursement

    • Location & Eligibility

    Where is the job
    Houston, United States
    Hybrid — some on-site time required
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    March 2, 2026
    First seen
    March 26, 2026
    Last seen
    May 13, 2026

    Posting Health

    Days active
    47
    Repost count
    0
    Trust Level
    44%
    Scored at
    May 13, 2026

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    Dozee
    Dozee
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    Employees
    125
    Founded
    2015
    Domain
    dozee.health
    Jobs
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    DozeeManager – Field Clinical OperationsUSD 60000–70000
    Apply Now