Dozee
Dozee1mo ago
USD 60000–70000/yr

Manager – Field Clinical Operations

United StatesHoustonFull Timemid
OperationsOperations Manager
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Quick Summary

Overview

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India,

Technical Tools
OperationsOperations Manager
Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting  journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

Role Overview

The Operations Manager – Field Clinical Operations is responsible for overseeing all Field Clinical Coordinators (FCCs) nationwide while remaining actively involved in field execution. This is a hands-on leadership role that includes training FCCs, supporting device installations, troubleshooting issues, and working directly with Skilled Nursing Facilities (SNFs) across the U.S. Extensive travel is required.
  • Field Team Leadership
  • Manage, coach, and support FCCs across the U.S.
  • Lead onboarding and training of new FCC hires
  • Conduct regular field visits and provide performance feedback
  • Act as escalation point for complex operational or customer issues
    • Installation, Training & Field Support
  • Lead and support RPM device installations, setup, and validation
  • Train nurses and care teams on device usage, workflows, and best practices
  • Troubleshoot hardware, software, and connectivity issues in the field
  • Ensure devices are properly maintained and updated
    • Operational Planning & Coordination
  • Plan and coordinate installation schedules, travel, and logistics
  • Support device inventory, shipping, and deployment tracking
  • Ensure efficient use of field resources across multiple facilities
    • Compliance & Quality
  • Ensure HIPAA, safety, and infection-control standards are followed
  • Maintain accurate documentation of installations and service activities
  • Provide feedback to product, engineering, and leadership teams
    • Customer Engagement
  • Work directly with SNF administrators, nursing leadership, and maintenance teams
  • Support long-term relationships with customer sites

  • CNA, Paramedic, or Medical Assistant (MA) certification (at least one required)
  • 3–5+ years’ experience in clinical operations, medical devices, or healthcare technology
  • Experience in SNFs or long-term care strongly preferred
  • Valid driver’s license and willingness to travel extensively nationwide
  • Strong communication, organization, and problem-solving skills
  • Competitive salary
  • Paid holidays
  • Travel reimbursement

    • Listing Details

    Posted
    March 2, 2026
    First seen
    March 26, 2026
    Last seen
    April 23, 2026

    Posting Health

    Days active
    27
    Repost count
    0
    Trust Level
    44%
    Scored at
    April 23, 2026

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    Dozee
    Dozee
    lever
    Employees
    125
    Founded
    2015
    Domain
    dozee.health
    Jobs
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    DozeeManager – Field Clinical OperationsUSD 60000–70000
    Apply Now