Application Support Specialist (Data Specialist)

Canada·Montréalmid

Customer SupportOtherData SpecialistApplication Support Specialist

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Quick Summary

Overview

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world.

Technical Tools

Customer SupportOtherData SpecialistApplication Support Specialist

3 to 5 years working in an application support or development role
Knowledge of networking fundamentals (multicast, TCP, routing)
Experience working in Linux and/or Windows environments
Strong analytical and problem-solving skills
Working knowledge of HTML, CSS, JavaScript and common front-end concepts
Ability to write, test and troubleshoot regular expressions (regex) for parsing, validation and data extraction
Familiarity with browser developer tools, DOM inspection and web page structure to support scripting/scraping tools
Working knowledge of JSONPath expressions, API integrations and Docker containers
A client-focused, service- minded approach and a strong sense of urgency
The ability to learn quickly and a passion for new technologies
Excellent written and verbal communication skills
Ability to handle high pressure and time constraints with composure
Strong organizational skills, including the ability to effectively plan and prioritize
Availability to work multiple schedules on a rotation (nights / early mornings) if needed

Nice to Have

~1 min read

Basic scripting skills (Such as; Python, PowerShell or Bash, etc.)
Previous experience in financial markets or with financial trading applications
Previous experience with configuration management tools such as Chef and Ansible
Previous experience with monitoring suites such as Splunk, Kibana & Grafana
Previous experience maintaining web automation, scraping or front-end tooling

Delivering flawless production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur
Maintaining and enhancing internal scripting/scraping tools, including HTML parsing, regex/JSONPath data extraction, front-end troubleshooting
Providing support for proprietary trading systems deployed across a multi-platform production environment
Providing technical support during trading operations to resolve issues affecting mission critical trading applications